Cyber.bet Casino - Delaying verification to delay payment

Hello, MARCELODERIZ.
Let us know your gaming account email, please.

Dear Cyber.bet Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

< email removed >

Hello, Marcelo!
Thank you for providing the information.

As a trusted casino and betting service, we take a precise view of our customers' security. The KYC procedure is an essential way to make our service secure and legit. In some cases, we need to take more time to complete this procedure. We appreciate your patience.

At the moment we can say, that your account was verified, withdrawal option is available.
If you have any additional inquiries, contact our support team, please.

Ok. Thanks

Dear @marceloderiz,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

They verified, but they not pay me.

Dear Cyber.bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello, Marcelo!
Your payment processing was delayed due to the fact, your Neteller account wasn't verified properly.
We notified you about that the previous week.
At the moment we have successfully processed your new payment request.

Please let us know if you need further assistance.

Dear @marceloderiz,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.