カスモカジノ へのクレーム

Casumo Casino - Missing 2500 withdrawal

Hey my withdrawal was supposed to been sent to me on August 2nd to my KOHO bank, well come to figure out I guess KOHO doesn’t accept deposits or ...

Casumo Casino - Withdrawal requested 27th May

Hi,I made a withdrawal request on the 27th of May whilst already being fully verified. I have several times reached out to live chat over the past ...

Casumo Casino - Funds not received since May 17th

I withdrew my winnings of £350.25 on the 17th of may and did not receive the winnings, once I noticed a few days later my winnings was not in my ...

Casumo Casino - Withdrawal processing for 4 weeks

Won a Jackpot of 490000£ a little over 4 weeks ago on Casumo.The same day had phone calls from them congratulating me and saying there was nothing to ...

Casumo Casino - Stalling a small payout of 149e

The episode with Casumo started out after wanting to withdraw the modest amount of 149 Euros. The date was 27.07.23. I put in my banking details and ...

Casumo Casino - Paused account for 3 weeks and no withdrawal of funds

I’ve been waiting for over 3 weeks to Receive information on a paused account and in that time I haven’t had an email to say why it’s been ...

Casumo Casino - Account closed and CAD37000 has been stolen

I started playing on Casumo in 2022. During 2022, I played sports and slots and ended up depositing around $20,000 CAD in total. Casumo had verified ...

Casumo Casino - Verification and withdrawal pending for 13 days

I deposited over 1 thousand euros on Casumo. I won just over 43 thousand. When I went to log in the next day my account was showing as suspended. I ...

Casumo Casino - Not paying £10,000, status is envoy after verification

My account was blocked due to delaying the documentation, once I sent everything - they reopened my account but still not paying my winnings of £10, ...

Casumo Casino - Original withdrawl request canceled by operator without explanation and forced to re submit request

I made my first ever withdrawl request with this casino on Feb. 4th in the amount of $3007.93 CAD. Due to this being my first withdrawl I was required ...

Casumo Casino - Withdrawal issues of my £11500 with Casumo

Won money playing slot machines on Casumo after depositing 2 x £500 via Apple Pay. Requested 2 x withdrawals of £10000 and £1500 respectively. ...

Casumo Casino - Verifications and withdraw

I have over 5400 sitting waiting for be withdrawn and can’t do a thing because they want every piece of documents known to man to verify you, I've ...

Casumo Casino - Delayed my withdrawal on total 34000 euros

They asked me for document and after verified then they use 2-3 days to process the withdrawal.And then they asked for my bank statement. Have sent ...

Casumo Casino - Cannot find my funds that were rejected by my bank

Hi AskGamblers,I am writing this complaint because I have no more time to waste speaking to Casumo Support.On 17th of August my withdrawal £7180 was ...

Casumo Casino - Outstanding payments not received since May

Hi. I have had troubles with withdrawal at casumo since last January. They promised to send all my funds mid May. I only received 3 out of 5 payments ...

Casumo Casino - Asking for the impossible to verify

Hello! I’m a long time player at casumo casino and many others. They had me waiting for a cashout of about 3k and I verified my bank documents and ...

Casumo Casino - Delays in verification and withdrawal

On 9th April I registered with Casumo to tempt my chance. I deposited and won £1k on the same day. The next day Casumo requested verification of ...

Casumo Casino - Withdrawal not paid into bank

I withdrew £20 on 1st March (not a big amount, but it is the principle). After a few days, I went on the online chat to chase it up and was told the ...

Casumo Casino - withdrawal not yet received

I have recently won two lots of money neither were won with any bonus just cash from my bank accountthe first was 1300 on 26/01/2022 the second was ...

Casumo Casino - Verification issues with bank statements

Long story short, I won about $2500 on casumo and decided to withdraw right away. I lost a lot to win that amount so it felt like I really deserved it ...

Casumo Casino - Withdrawal delays

Hi,Like many people I am having issues getting a withdrawal. I have requested my funds on the 21/22 mr of November and according to the chat ...

Casumo Casino - 3000 euro withdrawal canceled

On 11 of October, I made 2 withdrawals from Casumo casino one of 600 euro and another of 700 euro.My account was fully verified before these 2 ...

Casumo Casino - Casumo will not pay me my money

On the 30/08/21 I created an account with casumo I deposited £998 and luckily won £6001.25 so I withdrew it next day hit with verification 14 days ...

Casumo Casino - Eyes wide open

HelloAs of July 6th 2021 I have been waiting for winnings of $3000cad. Was sent back excuse was wrong bank information. How can the same account ...