1年前
Hi,
I requested two withdrawals, both worth 2.500 Euro to my Jeton Account (so 5.000 Euro in withdrawals combined). One went through the other one got rejected multiple times without any reason given. After the rejection I went to the live chat and asked why exactly one of my identical withdrawals got rejected multiple times and I got no answers!
My Account is fully verified. I did every KYC step beforehand trying to avoid delays in the withdrawal process and now this is happening which makes absolutely no sense.
I am mainly opening this complaint because no one is answering me in Live Chat at all on the Casino site and I don't know whats going on.
Could you please help me with this and clear this whole thing up?
