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PokerStars Casino - Withdrawal still pending after a week of waiting

Non risolto
Info sul reclamo
Casinò contestato PokerStars Casino
Motivo Ritardato pagamento
Importo € 150
B0jiinov21 Malta
pubblicato il 26 giugno 2020

I've been playing on Pokerstars for around 10 years. I've never had any issues with them and my withdrawals were always processed. On the 18th I've requested a new withdrawal of 150EUR and this one is still pending. They've asked me to verify my account again and I've done this last week and they've informed that my account was now verified. Days later, they're not replying to my messages regarding the withdrawal. I've emailed them almost every day for an update and they just don't get back to me. My account is verified, so I don't understand what the issue is. There is no live support or phone number, so there's just no way to reach them

PokerStars Casino Reclami

  • 112 su 169 risolto
  • 2 giorni risposta media
  • 5 giorni durata media del reclamo
  • 2,809 USD importo medio

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