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PokerStars Casino - Account Frozen again no email replies

Non risolto
Info sul reclamo
Casinò contestato PokerStars Casino
Motivo Chiusura account
PadjoGoat Irlanda
pubblicato il 24 luglio 2020

Account frozen in April 2020
After numerous emails and the assistance of AskGablers, Account unfrozen.
Account frozen again on 7th July 2020 with no explanation.
- Email sent requesting reason 7th July 2020 - no reply
- Live Chat request 8th July 2020 - I was told somebody would be in touch very soon.
- Email sent 10th July 2020 - no reply
- Email sent 23rd July - no reply

I feel I am being victimised due to an affiliation with a player who I lived with and shared a wifi connection with in 2015 & 2016. I have shared all my documents, passports, driving licence, bills with Pokerstars - yet these issues keep coming up.

PokerStars Casino Reclami

  • 112 su 169 risolto
  • 2 giorni risposta media
  • 5 giorni durata media del reclamo
  • 2,809 USD importo medio

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