WillBet Casino - I am waiting 20 days for my cashout

Dear @Djole993nish,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Thank you for your comment, and we truly understand how frustrating a delayed withdrawal can feel. We genuinely appreciate your patience and the opportunity to clarify.

After thoroughly reviewing your case, we found that the delay was related to winnings from an affiliate free spin bonus which exceeded the allowed withdrawal limit. In line with our terms, only the eligible portion remained available for withdrawal.

Additionally, the timing of your withdrawal request — shortly after a small deposit — triggered a standard security review. These checks are in place to protect all our players and ensure a fair and secure gaming environment.
We also noted that you made a second deposit and continued playing, and the full balance was eventually used in gameplay.

Please rest assured, we take every player concern seriously and handle all cases with care and transparency. If you have any questions or would like to go over the details personally, our support team is always here to assist. You're welcome to contact us anytime — we’ll be happy to help.

Thank you again for your understanding and for being part of the WillBet community.

Dear all,

This complaint has been reopened as per WillBet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear WillBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.