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Will's Casino - Stalling withdrawal request for a month by now

RESUELTA

Información sobre las quejas

Casino en conflicto

Will's Casino

Cantidad

€ 250

eduardoandre Portugal
Publicado el 3 de abril de 2024

Hello AG !
The casino is, again, stalling my withdrawal (250€) and, this time, for a record time of period: one month by now (since 02/03)! They don t give any valid explanaiting, keep saying the finance team will handle it soon (attached, you can see my chat conversation on 14/03). At beginning everything went fine but my last withdrawal attempt was a nightmare and this time is been worst… hope to get some help for the last time with this casino..!
Thanks !

AskGamblers
Publicado el 5 de abril de 2024

Dear Will's Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Publicado el 8 de abril de 2024

Dear all,

This complaint has been reopened as per Will's Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Publicado el 10 de abril de 2024

Hey Dear EDUARDOANDRE,

Very sorry for the delay, just in few cases the Withdrawal process take longer time, because go to providers review.

You pending withdrawal was already procced, can you let know to AskGamblers team.

Thanks

eduardoandre Portugal
Publicado el 10 de abril de 2024

Hello. I received my withdrawal. Thanks AG!

AskGamblers
Publicado el 10 de abril de 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Will's Casino Quejas

  • 5 de 5 Resuelta
  • 2 días Promedio de respuestas
  • 3 días Duración media de la queja
  • 1,186 USD Importe medio

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