TokenDevils Casino - Support ignores all questions and always avoids answering anything

Hi. I registered in this "casino" because I got a promotional mail from AskGamblers and trusted it because I thought AskGamblers filter the scam sites and only promotes legit casinos, but it seems all these promotional mails are sent automatically, which may include scam sites like this one (tokendevils.com).

I registered and verified my account, made a deposit, played and won a bit, tried to withdraw on january 15 and the balance has been stuck in the account ever since. Support ignores all questions and always avoids answering anything, spamming the same message over and over again. I played with clean money, no bonus and the account is verified. This "casino" is a scam site that only accepts deposits but never processes withdrawals as seen in this complaint and many others, the casino masquerade is only to lure users to deposit funds.

I would like to recommend AskGamblers to be more careful and filter these promotional mails to only advertise legit casinos to not endanger users, there is a big difference between losing money playing (which is acceptable) and losing money because a scam site took it.