Queja #125 Syndicate Casino

Cashout problem

Por hunderby

hace 3 años

Hi;

I made a withdrawal with bitcoin on 12 January, and they said to me it takes 5 banking days.

And today 21 January there is no action. I contact customer support several times but no specific answer about it.

They just say wait. Yes, I've waited for 9 days.

My account is fully verified, and deposit with bitcoin and cashout with bitcoin too.

It's only 100 euros, why it takes too long?

I hope it s gonna be faster solution after they read this.

Thanks.

Casino en conflicto Syndicate Casino

Motivo Pago retrasado

Cantidad €100

Discusión

AskGamblers

• Support Team

hace 3 años

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

hunderby

hace 3 años

Hi Askgamblers;

You can close the case,

Problem solved by Syndicate Casino and withdrawal is succesfully completed.

Thanks.

hunderby

hace 3 años

Hi;

Yes and i created new one but;
I didnt receive a bitcoin confirmation link after the withdrawal.
Hope it wont takes 15 days again with same process.

Regards.

Regards.

Syndicate Casino

• Representative

hace 3 años

Hello HUNDERBY,

Thank you for your patience and effort!
We see that you have successfully re-created a withdrawal request. We asked our responsible department to check the status of the transaction for you and we will inform you about the changes shortly.

Estadísticas de quejas de Syndicate Casino

Resueltas 24 / 24

Cantidad promedio $841

Duración media de quejas 8 días

Tiempo de respuesta promedio 1 día

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