Queja #5 Staxino Casino

Casino in violation of their terms

Por matthew r.

hace 1 año

It is not letting me upload the documents to prove my claim I have the terms highlighted they breached the correct winning max withdrawal from free spins with deposit and/or welcome bonus free spins is stated 100EUR in their terms and they have altered my balance from 182nzd(100EUR~) down to 91nzd(50EUR~) this is in blatant violation of their terms.

From what I'm reading please email me a request for my documents backing up my claim so I can send them to the ask gamblers team to double check.

Casino en conflicto Staxino Casino

Motivo Infracción de los términos de los bonos

Cantidad €100

Discusión

AskGamblers

• Support Team

hace 1 año

Dear Staxino Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

mjayare6

• Nueva Zelanda • 4 Reseñas

hace 1 año

well id like to hear it from the ask gamblers team straight, they violated their terms right? im reading this correct honestly doubt the manager will even reply

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Cantidad promedio $321

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