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Rolldorado Casino - No funds in the account from the deposit paid

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Casino en conflicto

Rolldorado Casino

Cantidad

zł 130

KraveN55 Polonia
hace 1 mes

Yesterday at 21:08 I made a deposit at rolldorado casino using my Skrill account for the amount of PLN 130. To date, the funds have not been credited to my casino balance, despite immediately reporting the matter to customer service and providing proof of payment. As everyone using Skrill knows, such deposits are instant. And I can understand that they may have some problem with the system, due to which the deposit was not credited automatically. But I think the priority in such a situation should be to check and do it manually. Apparently, the casino has other priorities than providing its customers with their deposited funds.

KraveN55 Polonia
hace 1 mes

Hello again.

I think my complaint can be considered resolved as my deposit has appeared in my casino account.

Thank you very much for your help and for fulfilling this mission of helping players when they find themselves in a difficult situation.

AskGamblers
hace 1 mes

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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