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All my funds paid out to unknown crypto addresses after strange behaviour around my withdrawals


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Por Erlend S.
hace 6 meses
All my funds (4146 USD) paid out to unknown crypto addresses - Following strange behaviour around withdrawals my entire balance is gone

Have had a lengthy email correspondence with Monixbet surrounding my KYC/withdrawals, which had been pending for weeks. I have previously received funds from them, and was now waiting to receive the rest of my balance.

Suddenly at 21/9/25 i start to receive strange mails from them insisting "requirements" for my withdrawal requests are not correct, without ever specifying what is missing/wrong despite me repeatedly asking them to specify. This leads to a pretty absurd exchange on mail with the same copy paste answer from them.

The interface did not ask for any more information. My crypto withdrawals were filled in correctly pending approval, with the same crypto address and method as previous withdrawals that i received.


On 30/9/25 i received mails they were able to confirm that the funds were processed, despite none being sent to my address.

On 05/10/25 i received a document of my withdrawals and their transaction hash. This show that all withdrawals requested in september were processed on 24/09/25. None of the destination addresses are the one i entered in my withdrawal requests, and are not controlled by me. I only ever used same the address for deposit and withdrawal and Monixbet, and was very conscious about exactly that. My address has not seen any of these funds.

So i don't know what happened, but seemingly someone stole from me, editing payment information, which is pretty insane.

Monixbet have never been particularly interested in hearing about the funds not arriving, which is strange.

All withdrawals must arrive according to the details i requested them, which is 0x7826­806­b98­8e3­f65­6eD­626­46A­01B­491­213­C6De42 as USDT on ethereum.
Casino en conflicto Monixbet Casino
Cantidad $4146

Discusión

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Dear Monixbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Estadísticas de quejas de Monixbet Casino

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Cantidad promedio $2,303
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