Queja #4
Magik Slots Casino
Won't let me withdraw my legitimate winnings
hace 7 años
Casinos seem to hate my betting. (when i win, not when i loose) Now its Magik slots!
I like to play single number on roulette. That makes me sometimes loose big and sometimes win big. . Its never any problem when i loose big. When i win they say i cant play like that. So i have to warn everybody, dont play single number. It is obviously for some reason not ok. (if you win) I dont know how you can play without them accusing you for irregular play. You never now what ideas they can get.
This time they have stolen 1050 euro from me. I did only get my last deposit back.
As you can see attached i did deposit 10 october 900 euro and lost it. They had no problem with that. hmmm..
Then the 13th october i did deposit 900 again and played as i use to. I play one number same stake. This deposit i won and i wanted to withdraw 1950 euro.
Then i got the message below:
Hi Patrik,
As part of our regular review, we have seen that our general terms and conditions were not met.
The general terms and conditions prohibit the use of Martingale, duplicate and similar systems and strategies. (You can review the terms and conditions by clicking the "General Terms" link at the bottom of our page.)
We have therefore canceled your withdrawal request and removed the profits.
If you have any questions, please reply to this email or contact our customer support via Live Chat on our website.
Sincerely,
verification team
Ticket Details
Ticket ID: QYA-738-38352
Department: Magik Slots Casino Finance Dep
I like to play single number on roulette. That makes me sometimes loose big and sometimes win big. . Its never any problem when i loose big. When i win they say i cant play like that. So i have to warn everybody, dont play single number. It is obviously for some reason not ok. (if you win) I dont know how you can play without them accusing you for irregular play. You never now what ideas they can get.
This time they have stolen 1050 euro from me. I did only get my last deposit back.
As you can see attached i did deposit 10 october 900 euro and lost it. They had no problem with that. hmmm..
Then the 13th october i did deposit 900 again and played as i use to. I play one number same stake. This deposit i won and i wanted to withdraw 1950 euro.
Then i got the message below:
Hi Patrik,
As part of our regular review, we have seen that our general terms and conditions were not met.
The general terms and conditions prohibit the use of Martingale, duplicate and similar systems and strategies. (You can review the terms and conditions by clicking the "General Terms" link at the bottom of our page.)
We have therefore canceled your withdrawal request and removed the profits.
If you have any questions, please reply to this email or contact our customer support via Live Chat on our website.
Sincerely,
verification team
Ticket Details
Ticket ID: QYA-738-38352
Department: Magik Slots Casino Finance Dep
Screenshot
