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LasAmericas Casino - Urgent Complaint Regarding Withdrawal from Las Americas Casino


hace 2 años

Dear AskGamblers Support Team,

I am reaching out to bring to your attention an issue with Las Americas Casino. On January 17, 2024, I initiated a withdrawal request for €718.72. Despite my efforts to contact their customer support, there has been no resolution or communication regarding the status of my withdrawal.

I kindly request your assistance in investigating the matter and ensuring a swift resolution with Las Americas Casino.


Details:

Casino: Las Americas Casino

Withdrawal Amount: €718.72

Request Date: January 17, 2024

I appreciate your prompt attention to this matter and anticipate updates on the progress of your investigation.

Casino en conflicto Las Americas Casino
Cantidad €718.72

Discusión

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Minjuung,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hey Dear Team and MINJUUNG,

Very sorry for the delay in your withdrawal process, take additional review from slots providers.

Now you all pending withdrawals was approved since 15 days ago.

Best Regards
User name

Dear all,

This complaint has been reopened as per LasAmericas Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Estadísticas de quejas de Las Americas Casino

Resueltas 7 / 7
Cantidad promedio $2,027
Duración media de quejas N/A
Tiempo de respuesta promedio N/A