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Jackpot City Casino - Troubles with $12,000 withdrawal

RESUELTA
Información sobre las quejas
Casino en conflicto Jackpot City Casino
Motivo Pago retrasado
Cantidad $ 12000
Solgood Libano
Publicado el 1 de marzo de 2019

Hello,

For years, i have been depositing in jackpot city casino, until i won, for the first time, a part of my deposits (12,000$); it has been 2 weeks since i withdrew my winnings and i only receive the (congratulations) word, along with different emails, contradicting each other, your withdrawal has been processed to your card, please allow 24 hours to reflect in your account, your withdrawal has been processed to your skrill account please allow 24 hours.... i contacted support again and only received contradicting information; i deposited already in this casino 41000$ without any problem, why am i having now this nightmare??? Please help.

Sana

Solgood Libano
Publicado el 2 de marzo de 2019

After insisting that withdrawal was processed to my skrill account, on the 26 of February, after failing to show a screenshot of the withdrawal, today, i was informed that withdrawal was processed to my card .... a different story every single day.
The casino didn't deny my winnings, they aren't simply sure where is the money...

Solgood Libano
Publicado el 4 de marzo de 2019

Finally, i received the money, i was happy playing at this casino but the misunderstanding was because of different info i got from them regarding the withdrawal. Thank you.

AskGamblers
Publicado el 4 de marzo de 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Jackpot City Casino Quejas

  • 10 de 50 Resuelta
  • 4 días Promedio de respuestas
  • 1 semana Duración media de la queja
  • 5,777 USD Importe medio

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