Queja #1 Greenluck Casino

Greenluck has closed my account with funds

Por SAMI W.

hace 1 año

I still have 1316,75€ on my account and after paying one 500€ withdrawal they suddenly blocked me from login into my account as they claim it is under review.

< information removed which is not related to this complaint > and I have chatted with both sites live chat numerous times and sent them multiple emails without hearing back from them.

Live chat said first I need to send them crypto wallet address which I did 6 days ago without response. This whole thing has been going on for at least three weeks. And after now chatting with them they told me someone would email me soon. Wel,l that hasn't happened either.

Casino en conflicto Greenluck Casino

Motivo Pago rechazado

Cantidad €1316.75

Discusión

AskGamblers

• Support Team

hace 1 año

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Greenluck Casino

• Representative

hace 1 año

Hello SWEST73

Thank you for confirming. Regarding Cazeus Casino we are not affiliated with this brand in any way so I would suggest reaching out to them separately as it is not one of ours.

Best regards,
Greenluck Team

SWest73

• Finlandia

hace 1 año

I can confirm I have been paid from GreenLuck casino, thank you for that. I would like to ask how should I proceed with Cazeus casino which is same company and I have sent them the same address but haven't heard back from them. I have 2840€ in my account there.

Greenluck Casino

• Representative

hace 1 año

Hello AskGamblers,

I can confirm that this balance is complete and paid out on our side to the address he provided

Best Regards
Greenluck Team

Estadísticas de quejas de Greenluck Casino

Resueltas 8 / 8

Cantidad promedio $972

Duración media de quejas 10 días

Tiempo de respuesta promedio 2 días

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