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GGbet Casino - Process withdrawal too long

RESUELTA

Información sobre las quejas

Casino en conflicto

GGbet Casino

Cantidad

₫ 631000

Publicado el 29 de octubre de 2024

They told me that I needed to wait at least 1 business day to complete my withdrawal, but after the next day, they told me my transactions had indeed exceeded the expected timeframes because of some technical reasons and didn't give me a specific time.

But before that, I was able to withdraw very quickly only took about 5 minutes, now it takes a lot of time.

AskGamblers
Publicado el 29 de octubre de 2024

Dear @sheepfaka99,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Publicado el 29 de octubre de 2024

Hi @AskGamblers, I made a total withdrawal of 631000 VND to my bank account and i’ve still not received yet

Publicado el 30 de octubre de 2024

Dear User,

Thank you for bringing this situation to our attention. We indeed see that one of your recent transactions is taking longer to process than usual. We strive to ensure seamless transaction processing and to enhance your experience.

Unfortunately, we are currently facing some technical difficulties that are resulting in slight delays in payments. We understand that this may cause some inconvenience, and we sincerely apologize for it.

We want to assure you that our team is actively working to resolve these issues, and we are making every effort to ensure that your funds are transferred to you as quickly as possible. You can be confident that all payments will be processed shortly.

Thank you for your patience and understanding!

Publicado el 1 de noviembre de 2024

After 5 days, finally i got my payment to my bank account. Thanks ggbet and askgambler, you can now close the case

AskGamblers
Publicado el 1 de noviembre de 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

GGbet Casino Quejas

  • 27 de 27 Resuelta
  • 1 día Promedio de respuestas
  • 4 días Duración media de la queja
  • 1,777 USD Importe medio

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