Queja #6 1Bet Casino

1Bet will not implement a deposit limit

Por Mdolly

hace 4 meses

I have asked 1 bet to implement a deposit limit of one hundred euros per mont,h but they won't do it

I have emailed support and their in-site chat, but to no avai,l and they will not give a reason except that they believe I should watch how much I am spending!!

Are they allowed to refuse this request?

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Discusión

AskGamblers

• Support Team

hace 4 meses

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

hace 4 meses

Dear @Mdolly,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

1Bet Casino

• Representative

hace 4 meses

Dear Ask Gamblers,

Thank you for your patience.

Please note that following a thorough review of the player's account, we could not locate any pending or not handled requests. Thus, it appears that all of the player's requests have been addressed.

Kind regards,
Complaints 1bet

1Bet Casino

• Representative

hace 4 meses

Dear Ask Gamblers,

Thank you for your patience.

We will review the matter thoroughly and get back to you with further information regarding the customer’s request.

Kind regards,
Complaints 1bet