Beschwerde #1 Yugibet Casino

Withdrawals are disabled and payments delayed

Von Anisimov94

I have played at Yugibet Casino. and I my deposit was 1295€. I made many bets and totally I loss so my balnce in my account is now 1270€.

I got my account verified long time ago and I have tried withdraw. Now the withdrawal requests are not possible. The software says that withdraws are disabled. I have made a withdrawal request first on June 1, 2023.

I have send e-mail many times and I always get the same kind of answers with differen words, like:

"Since the review is being conducted by another department we cannot provide you with an exact time frame on its conclusion. Of course, your comments have been forwarded to the relevant team. Your frustration is understandable, however due to security measures and protocol the relevant department must conduct a thorough review of your account for security reasons. We kindly request your patience and upon any update you shall be notified at once via email."

I have many times ask the reason or what is the problem but the have not said anything. I haven't played with bonus money at all. I think this have taken too long.

Unseriöses Casino Yugibet Casino

Grund Verzögerte Auszahlung

Betrag €1270

Diskussion

AskGamblers

• Support Team

vor 2 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Anisimov94

vor 2 Jahren

This is okay. You can mark this resolved.

Anisimov94

vor 2 Jahren

Can you answer this, Yugibet?

Anisimov94

vor 2 Jahren

How is that going?

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