Beschwerde #2 Winshark Casino

Casino stalls withdrawal

Von Lukas W.

vor 2 Jahren

I have problems with my withdrawals at winshark casino. Two withdrawal requests of 500€ each and one withdrawal request of 300€ are pending for a whole week now.
Casino terms state that the maximum amount per transaction in a 24 hours span is 500€.
I contacted the live chat multiple times but they are of no help.
The finance department replied to my inquiry that my withdrawals will be processd "in due course".
This could theoretically mean they pay whenever they deem it appropriate. For me this is inacceptable.
I requested further clarification with no answer yet.
This casino has below average withdrawal limits and still stalls my cashout requests.
I am verified and had one successfull withdrawal before.
I request the casino to pay me the remaining 1300€ without further delay.

Regards

Unseriöses Casino Winshark Casino

Grund Verzögerte Auszahlung

Betrag €1300

Diskussion

AskGamblers

• Support Team

vor 2 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

PrinceNaseem

• Schleswig-Holstein • 26 Bewertungen

vor 2 Jahren

I received one payment today. I also received a withdrawal schedule informing me that the remaining withdrawals will be processed tomorrow and the day after.
I am confident enough that I will in fact receive my money to consider this complaint resolved already.
Thanks again @askgamblers for providing this outstanding platform and thereby helping players to claim their rightful winnings.

Best regards

AskGamblers

• Support Team

vor 2 Jahren

Dear Winshark Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Winshark Casino Beschwerde-Statistik

Gelöst 3 / 4

Durchschn. Betrag $2,929

Durchschn. Dauer 4 Tage

Durchschn. Antwortzeit 3 Tage

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