Wild.io Casino - Wild casino scam for 13600 USD

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Wild.io Casino

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$ 13600

Veröffentlicht am 23. Januar 2024

Hello, I want to make this complaint to wild.io casino. I was scammed with 13600 USD ( 1,5 months ago in trx, maybe be amount has changed a little).

At this moment Casino Guru already made decision that wild.io scammed me. I do not know how about link, but you can check 13600 compliant with wild.io (it is mine)

I deposited about 800 USD in trx.

Played only slots, and after the wager was finished I had about 6000 balance.

Then the casino asked for KYC, I sent it all.

Then I played again slots and my balance was about 13600.

Casino asked for a video call with Skype and closed my account

I made calls and answered all questions.

Then the casino said that I broke some rules, saying that I using some scam schemes.

wild.io casino can not confirm it at Casino Guru, and started a new scheme, they said that Latvia is one of countries that can not receive bonuses. Also 4 same cases now. You can see this in unresolved complaints.

I want you will mark this casino as bad. Thanks

AskGamblers
Veröffentlicht am 25. Januar 2024

Dear Wild.io Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Veröffentlicht am 26. Januar 2024

Dear audience,

We would like to bring to your attention that the system has automatically flagged the user's account. Subsequent to conducting identity verification, it has been established that the user resides in a region where the welcome package is not permissible, in accordance with the terms and conditions outlined on the welcome package promotion page:

"3. The First, Second and Third Deposit Bonuses are not available for players from Russia, Ukraine, Latvia, China, Finland, Ireland, Norway, Kazakhstan, Azerbaijan, Austria, Estonia, Bulgaria, Poland, Lithuania, Belarus, Moldova, Slovakia, Slovenia, Serbia, Bosnia and Herzegovina, Albania, North Macedonia, Croatia, Cyprus, Czech Republic, Hungary. This restriction applies to any and all bonuses and/or promotions which are offered as replacement for the First, Second or Third Deposit Bonuses. In order to become eligible for any bonuses and/or promotions, users from Russia, Ukraine, Latvia, China, Finland, Ireland, Norway, Kazakhstan, Azerbaijan, Estonia, Bulgaria, Poland, Lithuania, Belarus, Moldova, Slovakia, Slovenia, Serbia, Bosnia and Herzegovina, Albania, North Macedonia, Croatia, Cyprus, Czech Republic, Hungary need to have at least 3 deposits already made at Wild.io. If users attempt to claim any bonuses that are part of the Welcome Package, any bonuses and winnings will be confiscated and the account will be reset to the last deposited amount, if the deposited funds are still available inside the account."

Consequently, the user's account has been reverted to the initial deposited amount, which remains accessible for withdrawal within their account.

Best Regards,
The Wild.io Team

AskGamblers
Veröffentlicht am 26. Januar 2024

Dear Wild.io Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Veröffentlicht am 28. Januar 2024

at casino guru this wild io has already 2.5.
After they tryied to say that a lot of players use fraud schemes with welcome bonus and casino guru declined this, wild io try antoher reason to steal money

Veröffentlicht am 30. Januar 2024

Dear AskGamblers Representative,

Our team has provided more information through email. We are looking forward to your feedback.

Best Regards,
The Wild.io Team

Veröffentlicht am 30. Januar 2024

this casino already are known like big scammers, casino guru approved rating 2.5
First they asked video call to verify account.
Then trying to say that i use some fraud schemes.
When casino guru said that they do not have evidence, same in other complaints from another gamblers, wild.io added some countries to list "restricted for bonuses" and now they try to steal balance with absolutely new reason
wild io casino scam

Veröffentlicht am 31. Januar 2024

Dear audience,

We are currently in contact with the AskGamblers team and a new update will be posted in this thread in the shortest time possible.

Best Regards,
The Wild.io Team

Veröffentlicht am 2. Februar 2024

I see message that i need to respond here. But what to say? i played fair at the casino wild.io but they found some fake reasons and try to steal winnings

Veröffentlicht am 3. Februar 2024

Dear audience,

We are currently communicating with the AskGamblers representative regarding the details of the complaint.

Best Regards,
The Wild.io Team

Veröffentlicht am 4. Februar 2024

Casino Guru declined your scam scheme and now You explain it to askgamblers. I think this is very interesting

Wild.io Casino Beschwerden

  • 5 von 5 gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 6 Tagen Durchschn. Lebensdauer
  • 3,690 USD Durchschn. Betrag

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