Beschwerde #15 Svenbet Casino

Withdrawal still not processed after 35 days

Von Magnus A.

vor 7 Jahren

I tried to withdraw my winning 13th of feb. I am verified but nothing is happening. I have waited at least 10-15 mins in live chat countless times the last four weeks. No one has shown up. I have sent many emails regarding my withdrawal and i have not gotten an answer. Customer service handling is honestly the slowest i have ever experienced in my life. It has been five weeks now.

Point is. My withdrawal was made on the 13th of feb. No one has been able to tell me when my money is coming or why it is delayed. I am noticing also that it is not listed in withdrawals that i can cancel now, but skrill has not received anything and i have not received anything from svenbet saying its processed.

Unseriöses Casino Svenbet Casino

Grund Verzögerte Auszahlung

Betrag kr4000

Diskussion

AskGamblers

• Support Team

vor 7 Jahren

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Inaktiver Benutzer

vor 7 Jahren

Yes, i received the money to skrill today. Thank you ASK

AskGamblers

• Support Team

vor 7 Jahren

Dear @Maggaraabu,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Svenbet Casino

• Representative

vor 7 Jahren

Dear customer,

We apologize for the inconvenience created.

We are happy to confirm that we sent your withdraw request to your Skrill account and you will receive the money within the day.

Do not hesitate to contact us in case you need further assistance.

Kind Regards,
Svenbet Team

Svenbet Casino Beschwerde-Statistik

Gelöst 48 / 51

Durchschn. Betrag $1,573

Durchschn. Dauer 7 Tage

Durchschn. Antwortzeit 2 Tage

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Here is example of many of the answers I get:

Dear

We understand your frustration regarding the progress of the review of your withdrawal. However, we do not have any additional information to share at this moment.

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Kind regards,

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