Hi, just created an account to make sure people are aware of theT's and C's in signing up for new account with Riverbelle.
The situatiation is I deposited some money ($100) as a new user on Riverbelle and got the sign up bonus of $100 to match. I ended up getting my account up to $7000 (on a luck streak) I obviously had to playthrough 50x what the initial bonus was and that was great, I did that in a month (would be $5000 and kept calling Riverbelle Support to confirm this amount).
After I hit the playthrough amout I was able to withdrawal the money and I did, I went to withdraw the balance of my winnings and I end up getting a fraction of the original amount only to be told that as a new user my first withdraw can only be 6x what I put in- regardless of playthough. AND YOU FORFIETE THE REMAINDER. I withdrew $5K and ended up with a cheque fro $600.
The reality is I could have kept gambling whit the money in the account instead of withdrawing it for a year and could have won even more only to be told that I would never get to access those funds becsue my first deposit was $100.
These terms and conditions are cleary written, they just don't tell you that when you phone up.
I had good fun gambling but I don't gamble to win peanuts. I'll be stickign with real casinos from now on, can;'t trust a online casino anymore.
New users beware - call up to cancel sign up bonuses and any bonuses for that matter. The playthrough will be impossible to hit unless you win big like I did, and when you win 6x your initial deposit amount WITHDRAW IT. No point to conitune going.
