RANT Casino

Took my winnings

Von Akang

vor 1 Jahr

Hi askgamblers i recently won on RANT casino, verified my account and put on withdraw, they delayed withdrawal for a week and then just confiscated my winnings leaving me only the deposit. I contacted both chat and support, they did not explain reason of their decision. I know for sure that i did not violate their terms. I ask askgamblers to help me with this issue and get my winnings. Thank you.

Unseriöses Casino RANT Casino

Grund Abgelehnte Auszahlung

Betrag €4000

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

We regret to inform you that despite all the AskGamblers Complaint Team requests, RANT Casino management failed to provide reasonable justification and/or solid evidence which could help us review and decide on this case adequately.

Unfortunately, in this situation, the AskGamblers Complaint Team has no other choice but to close the case as unresolved and advise the player to seek further assistance from the relevant regulatory body or appointed ADR entity. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

RANT Casino

• Representative

vor 1 Jahr

Dear Askgamblers team,

As we mentioned above we have closed the case on our end and made our final decision. We can unfortunately not give anymore details due to the nature of the case.

We would advise the player if he want to continue to dispute the case to fill an online dispute form through https://www.egis-adr.com

Kind regards,

The RANT Team

Akang

vor 1 Jahr

Is there any updates from rantcasino manager?

AskGamblers

• Support Team

vor 1 Jahr

Dear RANT Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to support@askgamblers.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

RANT Casino Beschwerde-Statistik

Gelöst 0 / 1

Durchschn. Betrag $4,329

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A