Posido Casino - Withdrawal not executed

3 refund requests for a total value of €1,350

Dear Posido Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Je viens de recevoir un e-mail pour m’informer que le retrait du 22 août d’un montant de 500€ vient d’être traité.

Il reste encore 2 retraits en attente 1) du 27 août de 500€ 2) du 28 août de 350€

Translation:

I just received an email to inform me that the withdrawal of August 22nd for an amount of €500 has just been processed.

There are still 2 withdrawals pending 1) of August 27th for €500 2) of August 28th for €350

Dear @ingrid611,

Kindly note that, since you used the international domain of our website to submit your complaint, you are expected to use English only in your further complaint-related communication.

Thank you in advance for your cooperation.

you are right, sorry

I just received an email informing me that the withdrawal of August 22nd for an amount of €500 has just been processed.

There are still 2 withdrawals pending 1) of August 27th for €500 2) of August 28th for €350

Dear all,

This complaint has been reopened as per Posido Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

the problem has been solved thank you

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.