Posido Casino - Delayed withdrawal since November 10th

*update - I received a portion of my withdrawal a few hours after submitting my complaint. The withdrawal from Nov 12 was processed. I’m still waiting on Nov 10 withdrawal.

Dear BTROTTIER,

We sincerely apologize for the longer-than-usual processing time and for any inconvenience caused by the withdrawals delay.

Your withdrawals request have been forwarded to the appropriate department, which will process the payment at the earliest opportunity.

Thank you for your patience and understanding.

Kind Regards,
Posido Casino team

Hi, I appreciate the prompt response and action.

I’ve tried to add another withdrawal, and it says I’ve reached my limit and to try again later.

Is there a daily limit, weekly limit, or monthly limit? I’m just curious how long it’ll take to withdraw the full amount.

Thank you.

Dear BTROTTIER,

Yes there are various daily, weekly and monthly limit that you can check in our T&C 6.10

You may request one withdrawal every 24 hours, with a maximum of three pending withdrawals at any time.

In addition to your request,

Your new withdrawals have been forwarded to the appropriate department, which will process the payment at the earliest opportunity.

Thank you for your patience and understanding.

Best Regards,
Posido Casino Team

Dear @BTrottier,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I appreciate your feedback and I have just read through the T&C’s again.

Thank you very much.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

I figured everything was resolved after withdrawals started being processed as stated above.

However, I’ve had withdrawals pending since the complaint got resolved an week ago.

I’ve received approx $3000 in payments.

I have $1250 pending withdrawals for about a week, and another $2450 I’m waiting to be able to withdraw.

Dear BTROTTIER,

We hope this message finds you well.

We have forwarded your pending withdrawal requests to the relevant department.

We will keep you updated regarding the status of these transactions.

Thank you for your patience.

Best Regards,
Posido Casino Team

Hello,

Thank you. I appreciate that. I will check back with you Monday as I don’t think you process withdrawals on non business days. Have a good weekend everyone.

Dear BTROTTIER,

We are please to inform you that your 3 previous Withdrawal requests have been successfully completed the 28th of November and your new request have been forwarded to the relevant department.

We will keep you updated.

Thank you once again for your patience.

Best Regards,
Posido Casino Team

Thank you very much. I’ve deposited the funds.

I have just submitted my final 2 withdrawals.

Thank you a lot for your help.

Dear BTROTTIER,

Thank you for the information, your new withdrawal requests have been forwarded as well to the relevant department.

We will keep you updated regarding the status of this last transactions.

Best Regards,
Posido Casino Team

I appreciate your quick responses. I have now successfully received all the funds. Thanks to Posido, as well as Askgamblers.

This complaint is 100% resolved.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.