Posido Casino - Account disable for no reason

UNGELÖST

Beschwerde-Info

Unseriöses Casino

Posido Casino

Betrag

$ 5000

Veröffentlicht am 6. April 2024

I subscribed to POSINO Casino last Monday. I made two withdrawal of 200$ each. I played all day and I won over 5000$. The next day I tried to connect to my account but my account was disable. I connected to the casino's chat a few times and try to understand why they blocked my account. they gave me no reason and told me that the Casino will reach me out soon. I only received an email last Tuesday to provide them some documents. I provided all the needed information on the same day. since Tuesday, I sent two emails and tried to connect with the casino's chat room. No one answer me. please help me to resolve this issue.

AskGamblers
Veröffentlicht am 8. April 2024

Dear Posido Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.