Hi, first of all I'm sorry because English is not my first language, so I tried my best to explain everything.
So 3 times in November and one time in February I tried to withdraw my money with crypto, but it always get rejected for some reason I don't know, because my Account is verified.
Then a couples months pass and I decided to tried again but this time with Swift. I contacted my bank, they gave me all the information for the transfert so Swift Code, bank name and IBAN or Account number and everything else. They kept rejecting my withdraw because I don't provide a IBAN number. But the thing is I live in Canada and we don't have IBAN number, but on their website we have the choice to provide IBAN number or Account, number which I gave and they are still rejecting my withdrawal. So, I don't know what am I supposed to do.
I just want my money that's all I'm asking do you think you can help me by any chance please?