MyEmpire Casino - MyEmpire Casino account closed with 280000 HUF inside

Dear AskGamblers Support,

We sent you an email with the relevant details and their evidence.
Looking forward to hearing from you. Thank you!

Best Regards,
MyEmpire

You didnt send me anything from my account close, just misleading alltime, im proof everyting, and the casino alltime decline the transaction file, all other documents accepted, and after 1 and half month randomy banned

Dear all,

Kindly note that the AskGamblers Complaint Team requested and is still awaiting additional information from the MyEmpire Casino team.

Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Dear AskGamblers Support,

We replied to your email.
Please let us know in case you have further questions.

Best Regards,
MyEmpire

and no reply to me with log files, or anything funny things happen there

Dear Customer,

We would like to inform you that your account was closed as it breached our following terms and conditions:

3.2 Your account with the Website must be registered in your own, correct, name. Only one account per person, per household/address, per phone number/email, and per IP address is allowed. Any other accounts that are opened on the Website will be considered as “Duplicate Accounts”. You must not attempt to open a Duplicate Account, including by providing false or alternative credentials. If you open or attempt to open any number of Duplicate Accounts, we reserve the right to close some or all of your accounts without any compensation and apply the following sanctions:
- each action performed using a Duplicate Account is considered void;
- any promotions that the Duplicate Account has participated in will be cancelled;
- any winnings obtained on the Duplicate Account will be void. Any processed withdrawals will be reversed and will be owed back to the Company;
- the Duplicate Account will be closed without an option to reopen it.

9.1 The Website may only be used for personal entertainment purposes only. The following activities are strictly prohibited and will be considered a material breach of these General Terms and Conditions:
- colluding with other customers or third parties. This includes, without limitation, playing in the interest of others, sharing information, cooperating or coordinating with others;

9.4 Should we arrive at a reasonable suspicion that you have engaged in a fraud, any illegal or improper activity, or have otherwise breached the Terms, we reserve the right to take any number of the following action, at our sole and absolute discretion, with or without notice:
- void any winnings obtained, cancel any pending withdrawals and refund the last deposit made into the account;

Therefore, pursuant to the aforementioned article, the account was closed and winnings were confiscated and the last deposit refunded.

We provided all the evidences to the AskGamblers Team directly. Thank you for understanding!

Best Regards,
Customer Service

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that MyEmpire Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.