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3000 EUR payments


vor 1 Jahr

On February 17, I won 3,000e.

On the 18th I submitted a request for payment.

You can submit applications worth 500e. and Only 3 can be opened.

On the 19th and 21st I also ordered a payment of 500e.

The regulations state that withdrawals are processed within 3 to 5 business days. My payments have been waiting for 8 days.

Nothing changes and I keep getting a copy-paste message in the chat that there are delays.

The casino does everything to delay the withdrawal as long as possible. And someone will lose their winnings. If this continues, I will have to wait a month for my 3000e.

Please help

Unseriöses Casino MyEmpire Casino
Betrag €3000

Diskussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear MyEmpire Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
Here is a screenshot of my withdrawals
User name loyalty-level-2
Hello. As far as I know, I only canceled 1 withdrawal from 21/03, the other two were still open. I understand that delays may occur. However, 2 weeks of waiting is not standard.

MyEmpire Casino Beschwerde-Statistik

Gelöst 57 / 60
Durchschn. Betrag $2,096
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 2 Tage

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