Lukki Casino - Pending withdrawal for a week

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Unseriöses Casino

Lukki Casino

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€ 2600

vor 1 Jahr

I am completely verified player and Lukki casino states it will process payments in 48 hours. My Skrill withdrawal has now been pending for almost a week. I have contacted support several times but only gotten generic answers stating that my bank withdrawal is pending. But this is not a bank transfer but a Skrill withdrawal.

Hope you can help.

AskGamblers
vor 1 Jahr

Dear @areios,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

vor 1 Jahr

Hi. The disputed amount is 2600 euros,

Thank you for your help,

Ari

AskGamblers
vor 1 Jahr

Dear Lukki Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 1 Jahr

Just a minor update: I was promised a result of "check" later today. I will post here how this goes. Thank you AskGamblers for trying to resolve the issue.

vor 1 Jahr

Hi. Case is resolved: I got paid. They said it was an error on Skrill side but they still had me waiting for 10 days without any proper communication. Thank you Askgamblers and word of warning about this casino.

AskGamblers
vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.