Beschwerde #31 Lucky Nugget Casino

Unable to withdraw 19030

Von Panchojack97

vor 1 Monat

Starting on April, 4th 2026, I made a withdrawal for the amount of $19030.2. On April.6th, 2026 my payment went from "pending" to "processing" and on their website, they advertise how most withdrawals will qualify for express withdrawals which only have a wait time of a few hours. Instead, I waited over a week, constantly writing emails regarding the status of my update. I was told on Saturday, April.11th 2026 that my payment would be cleared within 48 hours, So on Monday I contacted them via email again regarding the status of my update to which they said "Do you have any urgent expenses you need the money for". I told them yes, I had payments due soon as I thought it would expedite the withdrawal and result in me getting it sooner. After that, they closed my account due to "responsible gaming" and keep delaying me in regards to my withdrawal. How is this allowed? Their team members even said the statement should have no impact on the status of the withdrawal. I have screenshots of the messages and have provided them below.

Unseriöses Casino Lucky Nugget Casino

Grund Verzögerte Auszahlung

Betrag $19030

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Lucky Nugget Casino Beschwerde-Statistik

Gelöst 4 / 12

Durchschn. Betrag $3,843

Durchschn. Dauer 9 Tage

Durchschn. Antwortzeit 6 Tage

Lucky Nugget Casino Beschwerden

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