Kingmaker Casino - Holding back withdrawal

ABGELEHNT

Beschwerde-Info

Unseriöses Casino

Kingmaker Casino

Betrag

€ 500

Inaktiver Benutzer
vor 1 Jahr

I did a withdrawal on 10th April 2024. I just checked my withdrawal isn’t processed yet. The terms and condition say that withdrawals need 3 business days to be processed. This is the 3. day and it’s still not processed. Even I wasn’t requested to verify my person I have already send kingmaker a email on 9th April 2024 and provided them all nessacary documents if needed such as id card, bank statement and energy bill. I contacted the casino just now and they told me to keep waiting I feel like they are holding back

AskGamblers
vor 1 Jahr

After conducting a routine check and thoroughly reviewing your complaint, the AskGamblers Complaint Team has discovered that you have previously registered account/s with our website, which were subsequently banned. This includes the newly registered account. As a result, you are no longer permitted to utilize our services. Consequently, your complaint has been rejected, and any further communication regarding this matter will not be continued. We strongly advise you to seek further assistance from the relevant regulatory body.

Furthermore, we kindly request that you refrain from creating new accounts.