Beschwerde #1 Irwin Casino

Problem deposit

Von Vladimir G.

vor 1 Jahr

On March 22, a deposit was made at the casino, but the money was not credited to the account. I provided them with all the proof checks, but I did not receive any response, and they did not give a time frame for solving the problem. It's just a terrible casino, for almost a week my money is unknown where.

Unseriöses Casino Irwin Casino

Grund Einzahlung nicht gutgeschrieben

Betrag руб.800

Diskussion

AskGamblers

• Support Team

vor 1 Jahr

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

VladimirISO

• Europa • 4 Bewertungen

vor 1 Jahr

Hello, I confirm that the deposit has arrived. The complaint can be closed. Thanks for solving the problem.

Irwin Casino

• Representative

vor 1 Jahr

Hello, dear player and representatives of AskGamblers!

We have checked the information on your question, the funds were credited to your game balance on March 28 at 06:41 UTC, you used this deposit for betting in games on the site.

Best regards,
Irwin Casino

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Durchschn. Betrag $148

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Bonus terms discrepency

Hi,

I won 6133$ with a deposit money bonus on my 3rd deposit of 75 (+37,5$ bonus) that I wagered successfully

THIRD BONUS
06 Sep 2025 14:13
Wagered
37.5 C$
100% Wagered
1 500.1 / 1 500 C$

They only gave me 400$ saying the max win on non-deposit bonus ix x10. But this was a money deposit bonus, so I don't understand.

There was no mention of it when I accepted the bonus

*******3rd Deposit Bonus
75% / $300
Wagering
40 x (b)
Important Bonus Details
Cashable bonus
Expiry Time
7 days
Minimum Deposit
20$

I Sent over 15 emails to their support and escalation team but nothing was done. No answers were provided. Just the same things... x10 on a non-deposit bonus

I have all the emails and link of my winnings also

Thank you

Gelöst

$400