Fortunepanda has been delaying my payout for over a week now.
I contacted support about this via the homepage/contact form and email - but there was no answer or reaction, nor was there a payment...
:-/
I had this problem once in December. Absolutely poor customer service (--> zero out of five stars!)...
Beschwerde-Info

Dear @flaschenpost,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Greetings,
We'd like to assure you the player was contacted the very same day the withdrawal request was submitted.
Attaching an image to back up my claim.
Our team remains at your disposal.

Dear @flaschenpost,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.

Dear all,
Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Fortune Panda Casino Beschwerden
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