Beschwerde #4 FlashDash Casino

Complaint Regarding Unacceptable Delay in Withdrawal Processing

Von Essam I.

vor 7 Monaten

I submit a complaint regarding the unacceptable delay in processing my withdrawal request.
It has now been almost a month without the transaction being completed.

Initially, I was informed that there was an issue with transferring the funds to my bank. I then provided you with the crypto currency address as requested.
After my bank rejected the withdrawal, I provided them with the IBAN of another bank to complete the transfer.

However, it has now been over two weeks, and I continue to receive the same response — that “the refund has not been received yet.”
Meanwhile, upon following up on the transaction, I was told that the transfer was completed on the 26th September . But they still saying that they didn't receive the returned payment.

Unseriöses Casino FlashDash Casino

Grund Verzögerte Auszahlung

Betrag €160

Diskussion

essam84

• Malta • 1 Bewertungen

vor 7 Monaten

I requested a withdrawal of [163] over a month and a half ago, yet it still hasn’t been processed. Instead, I was offered a 100 bonus as a “solution,” which is completely unacceptable.

This is unfair, as I am entitled to receive my full funds, not a bonus

AskGamblers

• Support Team

vor 7 Monaten

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

vor 7 Monaten

Dear FlashDash Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

essam84

• Malta • 1 Bewertungen

vor 7 Monaten

It's just 160

FlashDash Casino Beschwerde-Statistik

Gelöst 2 / 4

Durchschn. Betrag $433

Durchschn. Dauer N/A

Durchschn. Antwortzeit N/A

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I hope this report can be posted forever, and I will only delete this complaint if I have received payment from FlashDash.

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My account was verified on 13 June.

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