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Money not in my account


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Von Noogii
vor 1 Jahr
Hello,

I deposited an amount of 210 euros the 21 Feb. my money didn’t reach my bank account but was credited from my wallet and I received a confirmation from CoinPaid that the invoice of Dynabet was paid (printscreen attached)

I sent many email and tried to reach the support that finally answered the 22 feb saying there was an issue and that my money should be reimbursed with tin 48hours.

I am still waiting for my money and despite several email they still ignoring my email.

Could you please assist me to get my money back ?
Unseriöses Casino Dynabet Casino
Betrag €210

Diskussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hi AskGamblers,

It was very long but finally my money reached my account (after more than a week…)

Thank you for the follow up
User name

Dear Dynabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dynabet Casino Beschwerde-Statistik

Gelöst 1 / 1
Durchschn. Betrag $220
Durchschn. Dauer N/A
Durchschn. Antwortzeit N/A