DuckDice Casino - Promote fake deposit bonus

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vor 2 Monaten

I claimed deposit bonus on duckdice and wagered almost 1.5kusd to increase my level and faucets, I lost the deposit bonus after wagering it till 80%, my bad.

I waited and my level was not upgraded and when I sent a message to the chat, they said wagering with deposit bonus will not help you increase your level or faucets.

and when I asked the admin he said the same as well, but in the terms and condition its written that =>1. Bets placed with your Bonus Balance are eligible for a qualified wager. So, your level will grow dramatically. =>2.Your Bonus wagering impacts a referral commission as well as ordinary wagering, the commission is calculated with usual DuckDice's House Edge. =>3. How to Increase My Faucet Amount? To increase your faucet amount on DuckDice.io, you should focus on wagering more in the following modes: Deposit Bonus Mode. => 4. Normalization Through Wagering: To normalize and potentially increase your faucet amount, you need to wager in non-faucet modes like Deposit Bonus, Sports, Event, and Main Mode.

these are 4 points n their FAQs and Terms of bonuses where its clearly written in duckdice.

I sent to admin multiple times messages and he said stop accusations. and when I wrote in chat the moderators muted me for 1 week.

some screenshots

https:­//i­mgu­r.c­om/­a/p­7XoNYD

https:­//i­mgu­r.c­om/­a/e­xMUPks

the mod muted me for 7 days just because I said in the chat they are scam https:­//i­mgu­r.c­om/­a/u­w24iRY

the admin said there are different rules on each bonus, and said when you open a bonus claim page you will see it.
https:­//i­mgu­r.c­om/­a/X­WUGAZr I checked that page as well and got nothing regarding such terms its only a claim.


This is what admin said = >

Admin=>in deposit bonus we have different house edge, depends on a bonus, thats why it is not in the FAQ but only on a bonus claim screen.
05/09/25
User avatar
31
Admin=> In faucet we have fixed HE and tbh i don't even remember how much, 3%? deposit bonus usually 3% too
05/09/25
User avatar
31
Admin=>it is not a trick just bonus is automated. so checking FAQ and fixing it or also screens for confirmation?
05/09/25

Me=>So once I claim a bonus I will read terms later? and the terms in your FAQ indicate clearly that wagering with Deposit bonus is count toward your level, which will increase your level dramatically.
But once I claim the dpeosit bonus and start wagering its not count toward level or rak back or referral or faucet.
Isn't this clearly a lie?
Will you please mind showing me where your bonus shows the house edge ? I cant see it on bonus claim page either, Do I have to claim the bonus and then I will be able to read those terms? is that making sense?
05/09/25
Me=>Where to read terms & conditions? https:­//i­mgu­r.c­om/­a/G­LsUM0J
05/09/25
Me=>I searched all over the terms and got no n of above you mentioned.
05/09/25

AskGamblers
vor 2 Monaten

Dear DuckDice Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
vor 2 Monaten

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

vor 2 Monaten

Hello, it took us a while to get permission to respond — sorry for the delay.
We’ve had an internal discussion with our understandably unhappy customer and believe we’ve reached a consensus. Please let us know if there’s anything else we can do to help resolve this.

AskGamblers
vor 2 Monaten

Dear @Urologest,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

vor 2 Monaten

Thank you for your response,

I confirm that the Issue is resolved, after Duckdice.io took necessary action regarding the Bonus ToS updates.

Thank you

AskGamblers
vor 2 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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