Casiplay Casino - No answer to my withdrawal

Dear @Sawguy58,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

hi
sorry I forgot to mention in my complaint the withdrawal amount is 1000.00

Dear @Sawguy58,

I see that your documents were approved, allow me to run a check with our finance department regarding your withdrawal status.

Best,
Casiplay Team

Thank you...that is what I was told last week with no reply

hi
I received an email and a phone call from the casino today telling me to go back into the casino and redo the withdrawal request because the withdrawal was declined the first time because of an error and contact them on support. I just did this and since their finance team works the same hours as I do they cannot do the withdrawal today. so I will have to wait and see if it goes through this time, I will update here when I receive my funds
thank you

Dear @Sawguy58,

Your withdrawal has been approved and wired to your bank account, you should see the wire transfer in the following days.

Thank you for choosing Casiplay casino!

Best,
Casiplay Team

thank you for informing me, I will update when I receive the funds

ron

hi
I have received my withdrawal, once again thank you askgambler for your help. you are awesome

Hi @Sawguy58,

We appreciate your feedback and looking forward to see you at Casiplay casino.

Best,
Casiplay Team

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.