Beschwerde #70 BGO Spielothek

BGO Casino wrongfully suspended my account

Von snakewell

vor 10 Jahren

They have emailed my telling me i have multiple accounts which is absolutely false i have 1 account registered under my name and my paypal account. I have had different family members play the site but have obviously registered with there own details and i can't go on live chat because i cannot log in which is absoultely ludicrous as they can just basically ignore me.They are just holding onto my winnings.

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AskGamblers

• Support Team

vor 10 Jahren

@snakewell,
Are you satisfied with a casino response, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved and closed.

BGO Spielothek

• Representative

vor 10 Jahren

Hi Jake
we have explained the rationale for our decision in previous emails and I can see that you have been in contact with Warren since regarding the relevant documentation.

If you have any other queries please do not hesitate to email in to [email protected]

Regards

Andrew
Customer Services Manager
bgo

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Durchschn. Betrag $2,285

Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 2 Tage

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BGO Casino - Serious Delay of Withdrawal

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