Bankonbet Casino - Impossible to receive withdrawals

60 Stunden übrig für Nickthestar zum: Antworten.
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Bankonbet Casino
vor 5 Tagen

I highly suggest to anyone willing to try this casino: don’t use it!!

It takes 5 seconds to deposit on the website but when you are trying to withdraw your money, it will never work.

My withdrawals are way passed the 3 business days limit they tell you and I have yet to receive any.

I contacted the support line and they give me generic answers that they will send my money shortly but guess what, I have yet to see a penny of my money.

This site is a fraud.

AskGamblers
vor 5 Tagen

Dear @Nickthestar,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

vor 4 Tagen

Dear client,

We kindly inform you that the three business days have not passed yet from your first withdrawal request. Nevertheless, please rest assured that we have informed the payments team to check and speed up your withdrawals.

Thank you for your patience and understanding.

Kind regards,
Bankonbet casino team

vor 1 Tag

Dear client,

After information that we had from the relevant department, you will need to verify your account first in order for your withdrawals to be completed.

You may find exactly what is needed to provide us on your Verification tab. If you have any questions or you need anything to explain, do not hesitate to contact us.

Best regards,
BankonBet casino team