Bankonbet Casino - Impossible to receive withdrawals

Dear @Nickthestar,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear client,

We kindly inform you that the three business days have not passed yet from your first withdrawal request. Nevertheless, please rest assured that we have informed the payments team to check and speed up your withdrawals.

Thank you for your patience and understanding.

Kind regards,
Bankonbet casino team

Dear client,

After information that we had from the relevant department, you will need to verify your account first in order for your withdrawals to be completed.

You may find exactly what is needed to provide us on your Verification tab. If you have any questions or you need anything to explain, do not hesitate to contact us.

Best regards,
BankonBet casino team

Dear @Nickthestar,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Bankonbet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.