Beschwerde #59 7BitCasino

Stole my deposit

Von sephora728

vor 7 Jahren

I deposited at 7BitCasino after playing there months ago. They changed their terms of service and no-longer support my country. I didn't know this, and made a deposit. When I realized my country was restricted now, I contacted support. It turns out that they won't let me withdraw my deposit? So basically I accidentally deposited after they removed my country from the accepted countries list, and now they have stolen my money. Wow, that's really shady. Don't recommend. Be warned.

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Diskussion

AskGamblers

• Support Team

vor 7 Jahren

Dear @sephora728,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

7BitCasino

• Representative

vor 7 Jahren

Dear @sephora728,

Thank you for sharing your feedback.

I can see that your deposit has been refunded on August 22, 2018 06:56. Did you receive it?

Best Regards,
MAry

AskGamblers

• Support Team

vor 7 Jahren

AskGamblers Complaints Team have just extended the response time frame with another 96 hours upon 7BitCasino management request.

AskGamblers

• Support Team

vor 7 Jahren

Dear @sephora728,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed deposit request/s.

Thanks for cooperating the AskGamblers Complaints Team.

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