- Chat ao vivo 24/7
- Site móvel agradável
- Pagamentos instantâneos para depósitos e saques
- Chat ao vivo apenas em inglês
Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.
Detalhes de Cassino Wazamba
Aqui você encontra todos os detalhes sobre esse cassino.
- Geral
- Pagamentos
- Jogos
- Jogo Responsável
- Atendimento ao Cliente
Informações gerais sobre o Wazamba Casino
Com design gráfico diferente da maioria dos melhores cassinos online, o Wazamba Casino se destaca entre as plataformas de entretenimento. O site oferece navegabilidade exclusiva e intuitiva, com jogos bem distribuídos pela tela, cores chamativas e seções de fácil acesso. Em 2020, a casa recebeu o prêmio “Innovation in Casino” pela SBC Awards.
Estabelecido em 2019, o Wazamba possui licença de operação emitida pelo Governo de Curaçao. A casa oferece um bônus de boas-vindas generoso, e seu portfólio é composto por seções de cassino online, cassino ao vivo e apostas esportivas.
- Carteiras Eletrônicas 0 a 24 horas
- Transferências Bancárias 0 a 24 horas
- Pagamentos com Cartão 0 a 24 horas
- Saques aos Fins de Semana Não
- Ganhos de Jackpot Progressivo None
Informações sobre pagamentos e métodos no Wazamba Casino
O Wazamba Cassino aceita métodos de pagamento populares entre os jogadores brasileiros. Na categoria “Depósitos”, há, pelo menos, 25 opções diferentes. Entre elas, estão carteiras digitais, criptomoedas, cartões de crédito e de débito, sistemas de pagamento online e Pix. Para saques, o site aceita mais de 20 métodos - o que é excelente para os jogadores.
Cada um deles possui tempos de processamento diferentes, e o Wazamba informa se há taxas adicionais e limites de transação. Atualmente, todas as formas de pagamento são isentas de tarifas e apresentam processamento instantâneo no cassino online Brasil. No entanto, os limites mínimo e máximo para depósitos e saques variam entre os métodos, começando a partir dos R$ 20 para depósitos R$ 30 para saques. As informações sobre pagamentos e métodos aceitos são encontrados no rodapé da página principal do Wazamba Casino. Ao clicar no botão “Pagamentos”, o usuário poderá verificar e analisar o que a casa oferece.
No Wazamba Casino, o Pix é um dos métodos mais fáceis de transferir dinheiro. Contudo, transferências superiores a R$ 10 mil precisam ser efetuadas via formas alternativas, como Pay4Fun, ecoPayz e Skrill, que permitem pagamentos de até R$ 30.000.
Jogos no Wazamba Casino
Os jogos do Wazamba Casino estão dispostos na página principal da casa. Ao navegar, abaixo do destaque do bônus de boas-vindas, é possível encontrar as categorias ofertadas. Uma alternativa para acessar a biblioteca do Wazamba é clicar em “Jogos”, localizado no menu do cassino.
Ainda, os jogadores podem explorar os provedores de software parceiros do Wazamba Casino para encontrar seus jogos favoritos. São mais de 100 fornecedores que alimentam a plataforma, incluindo as marcas ELA Games, Evolution Gaming, Play’n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, Nolimit City, BGaming, Spinomenal, Betsoft e Real Dealer.
Os títulos disponibilizados pelo Wazamba são certificados, possuem sistema RNG e são licenciados por autoridades responsáveis. As qualidades gráfica e sonora são visíveis nos jogos da casa, e a variedade é boa: além de caça-níqueis online, os usuários podem se divertir nas seções de cassino ao vivo, jogos de mesa, jackpots, fliperama e jogos exclusivos.
Os serviços oferecidos pelo site também podem ser encontrados na versão mobile do Wazamba sem enfrentar problemas. Todas as funcionalidades foram otimizadas, com base na tecnologia HTML5, para serem acessadas por dispositivos móveis.
Compromisso do Wazamba Casino com o Jogo Responsável
Prezar pelo jogo responsável é obrigatório para os operadores de cassinos online. O compromisso com as saúdes mental e financeira dos jogadores é exigido pelos órgãos regulamentadores da indústria.
Por isso, o Wazamba Cassino alerta sobre os riscos do vício em jogos e reforça que a prática deve ser encarada apenas como um passatempo - e não investimento. A plataforma é apoiada por organizações especializadas em auxiliar jogadores que sofrem com a dependência. As instituições GamCare, Glambers Anonymous e Gambling Therapy dão suporte à casa.
Para solicitar ajuda, o jogador precisa entrar em contato com o setor de atendimento ao cliente do Wazamba. Os profissionais são qualificados para orientar sobre o que deve ser feito para solucionar o problema e encaminhar o usuário para uma das entidades de tratamento terapêutico.
- +35627780669
Suporte ao Cliente no Wazamba Cassino
O suporte ao cliente do Wazamba Casino é feito por meio de dois principais canais: chat ao vivo e e-mail ([email protected]). O serviço de atendimento está disponível 24/7 em inglês, mas com tradução automática. Tanto o funcionário da casa quanto o jogador podem manter diálogos em seus idiomas nativos, uma vez que a plataforma realiza a tradução das mensagens enviadas. Para dúvidas gerais, o chat.bot é muito bom; porém, se precisar de explicações aprofundadas e mais compreensão do tema a ser discutido, a tradução automática não é eficiente o bastante para solucionar as questões levantadas pelo usuário. Então, será preciso contatar a equipe por e-mail.
Ao entrar em contato com a equipe de suporte via chat, o Wazamba informa sobre o tempo de espera para atendimento. Apesar de simpáticos, os atendentes demoram alguns minutos para retornar as mensagens e esclarecer as dúvidas. O botão de atalho para o chat ao vivo está disponível no menu do site, por meio do ícone com dois balões de conversa.
Para verificar as experiências de diferentes jogadores e suas opiniões, basta acessar a seção de reclamações do Wazamba Casino no AskGamblers. Pode-se perceber que a maioria dos usuários foram atendidos e tiverem seus problemas e/ou questionamentos solucionados da melhor maneira possível.
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Reclamações
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Estatísticas de Reclamações
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Dear Player! We want to express our gratitude for such a high estimation of our services. Your feedback is extremely important for us and will help us to work even better and qualitatively. Thank you for your kind words about our customer support service which is available for you 24/7 and always ready to assist with any question or request you might have. We hope that you will have an only positive experience while playing with us and that your adventure on our project will continue. Should you have any questions or concerns do not hesitate to contact us, please. Best regards, Wazamba Team
I want to tell you that I deposited money on my site with my bank card and when I wanted to withdraw I was forced to withdraw money in Ewallet.
This was not a problem but for 5 days I have been waiting for their financial department to process my withdrawal.
Please do not deposit money on this site as you will lose 100%.
There are millions of online casinos but you don't play here. Whoever plays here will lose and if he wins he will be left with the withdrawal until he cancels it and plays again to lose this is the most.
Dear Customer, Thank you for your feedback! Please contact us through email [email protected] so we can check the case as soon as possible and assist with its resolution. Best regards, Wazamba.com
Nice design, welcomes you and seems like it will be a nice place to play. Okay selection of games, not the best providers but not the worst.
Offer ewallets as deposit and withdrawal
- Would not verify my ID after a win of around €700 (Passport used to travel the world and apply for bank accounts lol)
Chat stated my balance would be sent to my skrill after this.
Being told then now need a utility bill dated In last month even though they had that in November.
- Support is poor and they either don't respond on email or cut you off.
- Lower RTP of play n gos.
- Currently got a complaint lodged with ask gamblers against this casino.
Dear Player! Thank you for taking your time to rate this review. First of all, we want to apologize for all these inconveniences and unpleasant experiences which you have faced while waiting for your withdrawal to be processed and for your account to be verified. We want to assure you that our team has been reviewing your case with the highest priority. We would like to point out that your game account was just temporarily frozen for verification in accordance with a common verification procedure that we have on our website. Also, please, notice that all the documents were requested first and foremost for your own security. Our team must be sure that the account really belongs to the player and that the funds will reach a genuine owner of the account. Thereafter, we are informing you that your account has successfully passed the verification procedure and now is open again. Please, be informed that your withdrawal request is scheduled to be processed today. Thank you for your understanding and cooperation! Should you have any additional questions, please, do not hesitate to contact us via Live chat or via email. Best regards, Wazamba Team
It’s a relatively new casino, which I wasn’t sure about at first. Now I recommend it to my friends, but be attentive while reading the rules. There is a 100% bonus for the first deposit, so I used it and only after several hours of gambling I realized that I can’t transfer money back. It’s up to you to use it or not. Support responded in a couple of minutes and explained to me, that I should use all the bonus money first or wait for a week until they disappear.
Once I’ve used all the bonus money, I had no more problems with money transfer. If you want to transfer a big sum of money, you might be asked to verify your ID, but it happens rarely. This casino is a perfect place for all gamblers who prefer slot machines, as there are thousands of them here. It’s easy to navigate on site and you can sort slots by the developer, by the theme, etc.
Dear Player! Thank you so much for taking time to rate this review! We highly appreciate your positive feedback since it is extremely important for us to know that each and every of our customers is satisfied with the services we offer. Rest assured that our customer support service is available for you 24/7 via email or live chat. We hope that you will have only positive experience while playing with us and that your adventure on our project will continue. Should you have any other questions, do not hesitate to contact us. Best regards, Wazamba Team
Great casino, I have been looking for a convenient way to earn money on the Internet for a long time and finally found a really worthwhile site. I recommend to try to everyone who wants to earn and earn good money online, everything is possible, there would be a desire! Go ahead, everything will work out with this casino. The interface is great, there are a lot of bonuses for deposits. The top score! The main thing is to understand the measure, and be able to stop in time, and then you will definitely not have any problems. I have learned to control my excitement, and with this casino I can shoot great winnings.
I didn't find any special disadvantages in this casino. Of course, I would like to suggest introducing some daily quests, for which free spins would be awarded, for example, this would be great.
Dear player, We would like to thank you for your review! It is extremely important for us to make sure that each of our customers is satisfied with the services we offer. Wazamba team would like to highlight that the website is created purely for entertainment purposes and should not be considered as a source of income. We also want to remind you that we have the Achievements section at our website, which could be of interest to you. Please feel free to check how to earn various rewards on our website. Rest assured that we are available 24/7 via email or live chat should you have any questions. Best Wishes, Wazamba
Wazamba casino has a good looking and fast user interface. All favourite games can be played at the casino. I like especially Netent, Play'n go and the Playtech games. From look and feel almost a very good casino but...
The withdrawal payment policy is the worst. Spend you money in another casino if your plan is also to get your winning. You are allowed to do a withdrawal very 24 hours with max. 500€. A maximum of three open transactions is allowed. This would be not the problem. Unfortunately the casino is only processing every three working days a single withdrawal of 500€. So if you are lucky and you have a bigger win it will take you months to get the money to your account. There is also no way to limit your playing in the meantime. I have seen a few casinos with similar T&C's which are clearly built that the player will loose his money at the end.
Dear Player, Thank you for taking the time to review our website! We highly value your opinion! We would like to kindly draw your attention that the withdrawal requests in our Casino are processed in accordance with the Terms and Conditions whereby the customers may have up to 3 active withdrawal requests at any given time with maximum withdrawal limits per transaction that are determined by the VIP level. Furthermore, requests to withdraw funds are worked through by the Financial Department within 3 business days compliant with the Terms and Conditions to which you have agreed upon registration. We do apologize for any inconvenience which you might have experienced while waiting for your withdrawals to be processed and want to assure you that we are working on optimizing this aspect of our services as well. Should you have any other questions or concerns do not hesitate to contact our team, please. We will be happy to help you! Best regards, Wazamba.com
Positive:
-Good looking website with great search features.
-Customer support responds fast via Live Chat.
-A wide variety of slots from many different providers.
-They have a coin system which you can turn into bonus money or free Ssins in different slots.
Negatives
-Account verification is the worst i have seen in any of my online casino accounts. You can only do it by email which take about 1-3 days each, depending on your luck.
-Finance Department will send you an email like this: "In order to verify your account we need photos of your credit card". You will send it and after about 2 days you get another email: "thank you for your documents, now we need proof of address". Like why couldn't you say all the documents in 1 email? And YES each email takes another 2-3 days and so on.
-Customer Support would not close my account via Live Chat when it is clearly possible.
-Never had the chance to cash out after more than 1 year here which is insane.
-If you deposit with Credit Card it will always take the conversion fee since you are paying in RUB.
-For 90% of the bonuses they give you, you must first chat with Live Chat which is unnecessary.
-I don't even care about closing my account anymore, I added it to black list. It is not worth the hustle over emails that take days upon days.
Final conclusion: Avoid at all cost !
Dear valued customer, First of all, we would like to thank you for taking your time to write this feedback. We appreciate your opinion and try our best to improve our services. Please note, that according to the Terms and Conditions of our site, every withdrawal request is processed within 3 business days by our Finance Department. Nevertheless, we always strive to have withdrawals processed as quickly as possible. Moreover, you can always contact our Support or Finance team to find out the status of your current withdrawal requests! Also, we would like to point out, that we have a lot of payment methods available to use without the conversion in third currencies. As about your question regarding the account closure procedure, we would like to kindly inform you, that due to security measures, we are unable to close an account via Live Chat, therefore we are asking to send us an e-mail request. Still, we are happy that you liked our website design, among with its features and coins system! Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding! Best regards, Wazamba Team
Whatever you do, do not play at this casino, they will do what ever it takes to not let you cash out. The max cashout if you are a level 5 player is €1500 every 24 hour but every withdrawal is pending a minimum of 3 days so actually it is €1500 every 3rd day and if you withdraw they lower your player level until you can only withdraw €500 a day. So if you win BIG it will take you months and months to withdraw the winnings oh and max €10.000 a month.
Dear valuable customer, Thank you for taking the time to write a review of our Casino. We value every opinion of our clients and are constantly trying to improve our service. In order to quickly and effectively sort out the issue, as well as to check your account, we would like to kindly ask you to provide us with your username on our brand. Should you have any questions or concerns do not hesitate to contact us, please. We hope for your understanding! Best regards, Wazamba Team
It's easy to make a deposite. They don't support paypal but I do have bitcoin so that's convenient. Been playing with bitcoin for a while and I haven't encountered any problems regarding withdrawal so I can't speak for fiat users.
The game itself looks like a game on its own. I understand the appeal but frankly it becomes confusing. there's also having to sign in before I can play the demo. I don't like leaving my account open so that's another inconvenience.
A vast range of popular games and provider! A lot of deposit methods!
Customer service are quick!
My favorite slots games are listed on the site!
Easy game accessibility on-site...loads quick.
The bonus term is terrible, lots and lots game you can't play while using a bonus...such as live table game, table game and standards slots such as book of dead!! Bad game substance. Had 200 bonus tease fail in like 1000 spin!
i ask to close my account, took 10 seconds like they are obviously use to it !
i do recommend that whatsoever.
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They often send a bonus to an email without a deposit since you haven't deposited for a long time, a lot of slots, rather quick withdrawals, overwhelmed and helpful customer service in the chat.