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SpinBetter Casino

Nossa classificação CasinoRank
6.8/10
CasinoRank
Classificação dos jogadores 397 Avaliações
9.2/10
397 Avaliações
Tempo de resposta às reclamações 37 Reclamações
2 dias média 37 Reclamações
O que gostamos
  • Jogos de cassino variados
  • Jogos + de 40 fornecedoras de software
  • Vasta opção de vídeo bingo
  • Processamento de retirada em 24 horas
  • Aceita BRL, criptomoedas, entre outras
  • Suporte via chat online 24 horas
O que não gostamos
  • T&Cs em inglês
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.

user_avatar Ligia G.

Detalhes de SpinBetter Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://spinbetter.com/br
Estabelecido em
2019
Licenças
Curacao
Empresa
Sprut Group B.V.
Programa de Afiliados
SpinBetter Partners
Idiomas
Albanês, Alemão, Bielorrusso, Chinês, Coreano, Croata, Dinamarquês, Espanhol, Finlandês, Francês, Grego, Hindi, Húngaro, Indonésio, Inglês, Italiano, Japonês, Letão, Lituano, Malaio, Norueguês, Português, Romeno, Russo, Sérvio, Tailandês, Tcheco, Ucraniano, Árabe
Tipo de Cassino
Jogo Instantâneo, Celular
Redes Sociais
X, Facebook, Telegram, Instagram

SpinBetter Casino é um dos cassinos online que disponibiliza um grande número de provedores de softwares responsáveis por desenvolverem jogos. Esse é um dos diferenciais, visto que com tantas opções os jogadores podem escolher os melhores caça-níqueis, jogos de mesa, live casino e apostas esportivas no site e criados por Play'n GO, Endorphina, Pragmatic Play, Playson, Betsoft, entre outros. O site está disponível em português e pode ser acessado pelo computador, celular e aplicativo. O cassino é licenciado e regulamentado pelogGoverno de Curaçao.

Países e territórios restritos

Assim como em outros sites, infelizmente há algumas restrições de países, significando que jogadores de determinados países não poderão abrir uma conta. A relação completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”.

Jogos online

O site é completo quando o assunto são jogos de cassino online. Os usuários vão encontrar os principais caça-níqueis online de fornecedoras como Mancala, Spinomenal, Playson, Endorphina, Belatra e KA Gaming.

Os títulos estão presentes na categoria Jogos de Slots e nas seções de Jackpot, Novo, Popular, Megaways slots, Drops&Wins e ainda Compra de recurso. Se preferir, o jogador pode selecionar os jogos por ordem alfabética, de acordo com a fornecedora de software ou ainda utilizando a ferramenta de busca.

Alguns jogos de slots em destaque são: caça-níquel Sizzling Moon, caça-níquel Take Olympus, caça-níquel Take the Bank e caça-níquel 2022 Hit.

Além disso, há diversas opções de jogos de mesa, como variações de Roleta, Blackjack e Bingo. 

Cassino ao vivo

Os jogadores poderão visitar a sala de jogos de cassino ao vivo dentro do site. Eles se passam em ambientes que simulam realmente um cassino ao vivo. Todos os jogos ficam abertos 24 horas por dia, sendo hospedados por nomes conhecidos como Evolution Gaming e outros populares. Os jogos incluem Blackjack ao vivo e Baccarat ao vivo.

Cassino para celular

Caso os jogadores desejam experimentar o SpinBetter Casino pelo celular, isso é totalmente possível. Independente de qual dispositivo você acessar, não é necessário efetuar o download de algum aplicativo, e sim, somente ter o seu navegador web atualizado.

Muitos recursos que você encontra na versão web estarão disponíveis na versão mobile, isso faz com que os jogadores possam jogar seus jogos favoritos de qualquer lugar, diretamente do seu celular. 

Suporte

Caso você necessite de algum suporte, pode ficar tranquilo que a equipe de suporte ao cliente do cassino estará pronta para te atender. O suporte via chat online é a melhor forma para você tirar suas dúvidas ou resolver qualquer tipo de problema. O serviço funciona 24 horas, todos os dias.

Além disso, pode-se utilizar o formulário de contato online ou enviar um e-mail para o cassino, porém, com um tempo de resolução mais elevado.

Imparcialidade e segurança

O SpinBetter Casino utiliza tecnologia de criptografia de última geração, garantindo que os dados confidenciais dos jogadores sejam sempre mantidos em segurança quando transmitidos pelos servidores do site.

Além disso, o gerador de números aleatórios também é utilizado para garantir que os jogos sejam completamente justos, sem nenhuma chance de manipulação.

Jogo responsável

O SpinBetter Casino apoia o jogo responsável. Por esse motivo, somente pessoas com 18 anos ou mais podem realizar cadastro no site.

Além disso, o site disponibiliza como ferramenta de controle a opção de autoexclusão. 

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre SpinBetter Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Enviar reclamação
Refusing withdrawal after deposit accepted
SpinBetter is refusing to process my withdrawal.

They accepted my deposit and allowed me to gamble. Only after requesting a withdrawal, they started asking for verification related to a completely unrelated transaction (28.26 USDT), which is not mine.

I have already provided evidence from their own system confirming my deposit.

Additionally, I cannot provide verification for a wallet that I do not have access to.

I am fully willing to verify the actual deposit that is visible in my account.

I request that my withdrawal is processed without further delay.
cart-pointer
69h left
€1702.45
Account Closed with credit balance
Hi Ask Gamblers,

On the 25th and 26th February I deposited €160 to SpinBetter. My balance grew to €600 but my account was closed and I am unable to withdraw my balance.

I have been in touch with SpinBetter a number of times over the last few weeks and the account was re-opened but I was still unable to withdraw my balance. I have been querying the withdrawal with them but my account is once again closed even though I was told I can withdraw my balance. My account is fully verified.

Please can you assist with getting my withdrawal.

Thank you for your assistance.


Nicola
staus Resolvido
€600
Self exclusion or delete the account
Dear AskGamblers Team,

I am requesting your assistance regarding a serious issue with a gambling operator.

I have submitted multiple formal requests to permanently close my account and apply self-exclusion. Despite my repeated attempts, the operator has failed to properly respond or confirm that my account has been permanently closed.

This situation is causing me distress, as I am trying to exercise my right to responsible gambling and self-exclusion. I believe the operator is not handling my request in accordance with responsible gambling policies.

I kindly ask for your intervention to ensure that:

- My account is permanently closed.
- A full self-exclusion is applied immediately.
- I receive written confirmation from the operator.

Please let me know if you require any additional information, such as screenshots or account details.

Thank you very much for your support.
staus Rejeitado
Refused to process my withdrawal
I requested a withdrawal of 350 USDT, which has been pending for an unreasonable amount of time.

SpinBetter support keeps replying with generic messages and repeatedly asks me to wait, but no clear reason or processing timeline has ever been provided.

I have fully complied with all requirements, used the same wallet address, and provided all requested information.

This is my first withdrawal, and there is no valid justification for withholding my funds.

I believe SpinBetter is deliberately delaying or refusing to process my withdrawal, which is unacceptable.

I respectfully request AskGamblers to intervene and assist in resolving this issue.
staus Resolvido
$350
Endless impractical verification loop blocking winnings
I am filing this complaint to seek assistance in withdrawing approximately €4,884.40 in legitimate funds that SpinBetter is withholding through an impossible verification process.

Important Context: I specifically chose to play at SpinBetter after seeing its positive rating and reputation on the AskGamblers website. I trusted this platform's assessment, which makes my current experience with the casino's withdrawal practices particularly disappointing and concerning.

Here is a chronological account of the events:

Initial Failed Withdrawal (€684.40): I requested a withdrawal of €684.40 back to my deposit credit card. Support insisted the payment was sent, but it never arrived. I explained that my credit card cannot receive direct payments (only IBAN transfers). Instead of offering a solution, they demanded an official bank rejection letter for a transaction that never appeared—a document that is impossible to obtain.

Blocked Winnings (€4,200): While awaiting a resolution, I continued playing and won approximately €4,200 on roulette. The moment I attempted to withdraw a small portion (€280) in cryptocurrency, my account was flagged, and I was instructed to contact the Security Department.

Impossible Verification Loop: Despite being a previously verified user, I was asked to resubmit my ID, credit card photos, and finally, a single photo of me holding my ID and a device displaying our email dialogue. I complied with this impractical request. Their only response was a copy-pasted request for the "same photo," with no specific feedback on what was allegedly incorrect. My polite requests for clarification have been completely ignored, creating a deliberate stall.

My Demand: I have cooperated fully with every request. I demand that SpinBetter successfully processes my full withdrawal of approximately €4,884.40 to a valid payment method of my choice.
staus Resolvido
€4884.4
Account verification and withdrawal delay

My account at SpinBetter Casino has been blocked since 7 November.


I have fully cooperated with all verification requests. I submitted all documents requested by the casino, including my ID, bank account details

and bank statements. Despite providing all documents, my account remains blocked and I am unable to withdraw my funds in the amount of 2951.04 PLN.

The casino informed me that video verification is required. I was provided with contact details for a VIP manager on Telegram to arrange the appointment.

However, the VIP manager informed me that the video verification date must be scheduled by the support team via email.

Since then, I have been receiving repeated, automated responses from support without any specific video verification date.

Last week, I discovered that an email with a video verification appointment scheduled for 12 November was delivered to my spam folder. I did not refuseverification and remain fully willing to complete it.

After discovering this, I immediately contacted support and requested a new video verification appointment, suggesting 15 or 16 December. My emails have been ignored since then.

I am fully willing to complete video verification immediately. However, the casino has not provided a new appointment date and continues to withhold my funds.

I believe this is an unreasonable delay and an abuse of the verification procedure. I kindly request AskGamblers’ assistance in resolving this issue

and helping me receive my withdrawn funds.

staus Não resolvido
zł2951
Withdrawal refusal with SpinBetter

I would like to report an issue with my withdrawal request at SpinBetter.

My withdrawal was refused because they claim i must use the same payment method I used for my deposit.

I made my deposit using Google pay and a small one with skrill and tried to withdraw with skrill as SpinBetter not offer bank transfer or card withdrawal options.

Please look into this matter and advise me on how to proceed.

It.s not a big amount but its my money.

staus Resolvido
RON1600
Verification not cleared
Hi, i have been waiting three weeks for verification. I have sent all documents they have asked for but for 3 weeks i have not recieved any updates. The only updates i get is "it will be handled in time".

The verification also started after i won in a deposit lottery. I have not recieved any winnings from the promotion, since my account is under verification
staus Resolvido
Withdrawal Not Received

Hello,


I am contacting you regarding a withdrawal issue with Spinbetter.


Spinbetter Account ID: 1155538191

Withdrawal amount: 6,000 CZK


Transaction IDs:

3837563683 – 13.8.2025 6:01 – 3,000 CZK

3837600593 – 13.8.2025 6:29 – 3,000 CZK


I deposited funds via Google Pay, and Spinbetter did not allow any other withdrawal method. I had to choose the same method I used for the deposit, which was a SEPA transfer to Google Pay. However, Google Pay does not accept such withdrawals, so the payment could not be completed.

I have communicated multiple times with Spinbetter via email at [email protected], but they keep sending me only statements confirming the payment was processed, without any real solution. I have official confirmation from Google that no funds were received.

As I do not see any other way to resolve this directly with Spinbetter, I am turning to you for assistance. I have attached official confirmation from Google as proof that the payment was not received.

I respectfully request your help in recovering my funds and ensuring the withdrawal is completed correctly.


Thank you,

MK

staus Rejeitado
Kč6000
Blocking of funds and requirement of strange documents
Hello,

I’d like to file a complaint against SpinBetter Casino.

On Saturday, I made several deposits totaling approximately 1200 EUR. After playing for a while, I ended up with around 12,000 PLN in my account. I decided to stop playing and requested a withdrawal. I successfully withdrew 4,000 PLN, which is around 930 EUR, meaning I still haven’t recovered even my full deposit.

Later, the casino blocked my account and the remaining 8,000 PLN. Initially, they requested identity verification – I sent my ID and a photo with the laptop showing our chat, as requested. Then suddenly, without any clear explanation, they demanded a certificate from a medical specialist confirming I am not addicted to gambling.

Such a document is extremely difficult to obtain in Poland – it requires months of therapy and medical evaluation. I did have a self-excluded account in the past, but I’ve clearly stated in my email that I am fully aware of my actions, responsible for the deposits, and I acted as an adult. I voluntarily played and stopped. At the very least, I ask for the return of the money I deposited. I believe it is unfair to keep my funds under such conditions.

Please help me resolve this situation.

Thank you in advance.
staus Resolvido
zł8000

Estatísticas de Reclamações

Resolvido 30
Valor médio $ 1,621
Duração média da reclamação 8 dias
Resposta média 2 dias

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Avaliação do jogador
9.2/10 ● 397 revisões

Principais avaliações de nossos jogadores

Krzykayne badge
10/10

Great casino, awesome bonuses, lots of fun games, always giving out new bonuses which is awesome, highly recommended spinbetter as your goto casino forever.

Prestativo ()

Thank you for the fantastic review! 😊 We’re thrilled to hear you’re enjoying the bonuses, fun games, and constant rewards. Your recommendation means the world to us — we're honored to be your go-to casino! 💚 Best regards, SpinBetter Support Team

user avatar
BFLIISOUTH22 badge
7/10

Their bonuses and promotions are daily. Time filler this is 10/10. Having been with other sites this ones various and many things u prefer they already have. Not many sites I stay with but this one has me hooked.

That has to do with I ain't no robot thing. Not having clear enough instructions. About is too long to wait for. When era was faulty on your guys side, I had to work harder towards solving the problem which happened on ur guys end.

Prestativo ()

Hi there! 😊 Thank you for your honest and detailed feedback! We're happy to hear that our daily bonuses and variety of features have made a strong impression — it means a lot that you've chosen to stick with us! 🎉 We’re sorry to hear about the inconvenience you experienced with the verification process and lack of clear instructions. Your experience matters, and we’ll definitely take this into account to improve communication and reduce wait times in the future. Thanks again for your support and patience — we’re always here to help! Best regards, SpinBetter Support Team

user avatar
Mar0m3n badge
10/10

Very good and a lot of promotions and bonus codes. I really like the application as well. It's so good visually and it runs very smoothly!! :》As well there's a lot of helpful support team and they answer very fast and they are very efficient at helping.

Prestativo ()

Hi there! 😊 Thank you so much for your wonderful feedback! We're thrilled that you’re enjoying our promotions, bonus codes, and the smooth experience with the app. It’s also great to hear that our support team has been helpful and quick to assist — we’ll be sure to pass along your kind words! Wishing you continued fun and good luck at SpinBetter! 🍀 Best regards, SpinBetter Support Team

user avatar
Lojan545 badge
10/10

The games and promotions, the customer services are very good. I like everything about this online casino, they accept a lot of currency for pay like visa Mastercard and other ways to make a deposit

Prestativo ()
Dekken69 badge
10/10

Spinbetter is a real casino with lots and lots of good amazing actually bonusses. Good promotions and tourneys. Good reason to play in these slots ...

Prestativo ()
Klopsik320 badge
10/10

Its the best Casino ever. Very good support fast help with problem. Many Deposit options. A lot of new games. Big free bonus no deposit. Very good internet page.

Prestativo ()
Keaura6 badge
10/10

Best online casino yet. Saved to my home screen for ease of access. They have a wonderful selection of games which most other sites dont have. Some of my personal favorites are now here. Friendly support staff eager to help. Thank you spinbetter!!

My only issue is that the casino trades in bitcoin and does not use banking details Visa or Mastercard. If they implement that payment method, they would have it all.

Prestativo ()

Hi there! 😊 Thank you so much for your thoughtful review — we're honored to be your favorite online casino and glad to hear you've saved us to your home screen! 🎰 It's great to know you're enjoying our exclusive game selection and that our support team has made a good impression. We also appreciate your feedback regarding payment options — expanding our methods, including Visa and Mastercard, is something we're actively exploring. Thanks again for your kind words and valuable input! Best of luck and enjoy your time at SpinBetter! 🍀 Best regards, SpinBetter Support Team

user avatar
Tiagonun badge
10/10

Very good casino, fast withdrawals and good odds. There is a lot of bonus options for you to use. Its surely a flawless casino to play either slots or live games!

Prestativo ()
Gatyusz badge
9/10

Quick and helpful live support, fast withdrawal. There are so many different slots by different developers, bonus codes are available often, and a simple user interface

Prestativo ()
Ploespas badge
10/10

Great bonuses and fast payouts. Awesome quick customer service. Full of surprises, and a lot of gifts. Definitely in my top 3 casinos I play. Come see for yourself

Prestativo ()

Hi there! 😊 Thank you for the amazing review! We're so glad to hear you’re enjoying our bonuses, fast payouts, and quick customer service. It means a lot to us that we’ve made it into your top 3 casinos! 🎉 We’ll keep the surprises and gifts coming — good luck and have fun! 🍀 Best regards, SpinBetter Support Team

user avatar

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