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SpinBetter Casino

Nossa classificação CasinoRank
6.7/10
CasinoRank
Classificação dos jogadores 391 Avaliações
Tempo de resposta às reclamações 34 Reclamações
2 dias média 34 Reclamações
O que gostamos
  • Jogos de cassino variados
  • Jogos + de 40 fornecedoras de software
  • Vasta opção de vídeo bingo
  • Processamento de retirada em 24 horas
  • Aceita BRL, criptomoedas, entre outras
  • Suporte via chat online 24 horas
O que não gostamos
  • T&Cs em inglês
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de SpinBetter Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://spinbetter.com/br
Estabelecido em
2019
Licenças
Curacao
Programa de Afiliados
Idiomas
Albanês, Alemão, Bielorrusso, Chinês, Coreano, Croata, Dinamarquês, Espanhol, Finlandês, Francês, Grego, Hindi, Húngaro, Indonésio, Inglês, Italiano, Japonês, Letão, Lituano, Malaio, Norueguês, Português, Romeno, Russo, Sérvio, Tailandês, Tcheco, Ucraniano, Árabe
Tipo de Cassino
Jogo Instantâneo, Celular
Redes Sociais
X, Facebook, Telegram, Instagram

SpinBetter Casino é um dos cassinos online que disponibiliza um grande número de provedores de softwares responsáveis por desenvolverem jogos. Esse é um dos diferenciais, visto que com tantas opções os jogadores podem escolher os melhores caça-níqueis, jogos de mesa, live casino e apostas esportivas no site e criados por Play'n GO, Endorphina, Pragmatic Play, Playson, Betsoft, entre outros. O site está disponível em português e pode ser acessado pelo computador, celular e aplicativo. O cassino é licenciado e regulamentado pelogGoverno de Curaçao.

Países e territórios restritos

Assim como em outros sites, infelizmente há algumas restrições de países, significando que jogadores de determinados países não poderão abrir uma conta. A relação completa de países e territórios restritos pode ser consultada em “mais detalhes do cassino”.

Jogos online

O site é completo quando o assunto são jogos de cassino online. Os usuários vão encontrar os principais caça-níqueis online de fornecedoras como Mancala, Spinomenal, Playson, Endorphina, Belatra e KA Gaming.

Os títulos estão presentes na categoria Jogos de Slots e nas seções de Jackpot, Novo, Popular, Megaways slots, Drops&Wins e ainda Compra de recurso. Se preferir, o jogador pode selecionar os jogos por ordem alfabética, de acordo com a fornecedora de software ou ainda utilizando a ferramenta de busca.

Alguns jogos de slots em destaque são: caça-níquel Sizzling Moon, caça-níquel Take Olympus, caça-níquel Take the Bank e caça-níquel 2022 Hit.

Além disso, há diversas opções de jogos de mesa, como variações de Roleta, Blackjack e Bingo

Cassino ao vivo

Os jogadores poderão visitar a sala de jogos de cassino ao vivo dentro do site. Eles se passam em ambientes que simulam realmente um cassino ao vivo. Todos os jogos ficam abertos 24 horas por dia, sendo hospedados por nomes conhecidos como Evolution Gaming e outros populares. Os jogos incluem Blackjack ao vivo e Baccarat ao vivo.

Cassino para celular

Caso os jogadores desejam experimentar o SpinBetter Casino pelo celular, isso é totalmente possível. Independente de qual dispositivo você acessar, não é necessário efetuar o download de algum aplicativo, e sim, somente ter o seu navegador web atualizado.

Muitos recursos que você encontra na versão web estarão disponíveis na versão mobile, isso faz com que os jogadores possam jogar seus jogos favoritos de qualquer lugar, diretamente do seu celular. 

Suporte

Caso você necessite de algum suporte, pode ficar tranquilo que a equipe de suporte ao cliente do cassino estará pronta para te atender. O suporte via chat online é a melhor forma para você tirar suas dúvidas ou resolver qualquer tipo de problema. O serviço funciona 24 horas, todos os dias.

Além disso, pode-se utilizar o formulário de contato online ou enviar um e-mail para o cassino, porém, com um tempo de resolução mais elevado.

Imparcialidade e segurança

O SpinBetter Casino utiliza tecnologia de criptografia de última geração, garantindo que os dados confidenciais dos jogadores sejam sempre mantidos em segurança quando transmitidos pelos servidores do site.

Além disso, o gerador de números aleatórios também é utilizado para garantir que os jogos sejam completamente justos, sem nenhuma chance de manipulação.

Jogo responsável

O SpinBetter Casino apoia o jogo responsável. Por esse motivo, somente pessoas com 18 anos ou mais podem realizar cadastro no site.

Além disso, o site disponibiliza como ferramenta de controle a opção de autoexclusão. 

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre SpinBetter Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
SpinBetter Casino - Endless impractical verification loop blocking winnings
I am filing this complaint to seek assistance in withdrawing approximately €4,884.40 in legitimate funds that SpinBetter is withholding through an impossible verification process.

Important Context: I specifically chose to play at SpinBetter after seeing its positive rating and reputation on the AskGamblers website. I trusted this platform's assessment, which makes my current experience with the casino's withdrawal practices particularly disappointing and concerning.

Here is a chronological account of the events:

Initial Failed Withdrawal (€684.40): I requested a withdrawal of €684.40 back to my deposit credit card. Support insisted the payment was sent, but it never arrived. I explained that my credit card cannot receive direct payments (only IBAN transfers). Instead of offering a solution, they demanded an official bank rejection letter for a transaction that never appeared—a document that is impossible to obtain.

Blocked Winnings (€4,200): While awaiting a resolution, I continued playing and won approximately €4,200 on roulette. The moment I attempted to withdraw a small portion (€280) in cryptocurrency, my account was flagged, and I was instructed to contact the Security Department.

Impossible Verification Loop: Despite being a previously verified user, I was asked to resubmit my ID, credit card photos, and finally, a single photo of me holding my ID and a device displaying our email dialogue. I complied with this impractical request. Their only response was a copy-pasted request for the "same photo," with no specific feedback on what was allegedly incorrect. My polite requests for clarification have been completely ignored, creating a deliberate stall.

My Demand: I have cooperated fully with every request. I demand that SpinBetter successfully processes my full withdrawal of approximately €4,884.40 to a valid payment method of my choice.
staus Resolvido
€4884.4
SpinBetter Casino - Account verification and withdrawal delay

My account at SpinBetter Casino has been blocked since 7 November.


I have fully cooperated with all verification requests. I submitted all documents requested by the casino, including my ID, bank account details

and bank statements. Despite providing all documents, my account remains blocked and I am unable to withdraw my funds in the amount of 2951.04 PLN.

The casino informed me that video verification is required. I was provided with contact details for a VIP manager on Telegram to arrange the appointment.

However, the VIP manager informed me that the video verification date must be scheduled by the support team via email.

Since then, I have been receiving repeated, automated responses from support without any specific video verification date.

Last week, I discovered that an email with a video verification appointment scheduled for 12 November was delivered to my spam folder. I did not refuseverification and remain fully willing to complete it.

After discovering this, I immediately contacted support and requested a new video verification appointment, suggesting 15 or 16 December. My emails have been ignored since then.

I am fully willing to complete video verification immediately. However, the casino has not provided a new appointment date and continues to withhold my funds.

I believe this is an unreasonable delay and an abuse of the verification procedure. I kindly request AskGamblers’ assistance in resolving this issue

and helping me receive my withdrawn funds.

cart-pointer
52h left
zł2951
SpinBetter Casino - Casino unable to present a functional withdrawal option

I hereby submit a formal complaint against SpinBetter Casino (Curaçao-eGaming license) under your AGCCS process. Despite following all instructions and pursuing every avenue with the operator, I have been prevented from accessing legitimately won funds—47,779.98 SEK in deposits plus ~70,000 SEK in winnings—in clear breach of Curaçao’s regulatory framework.

1. Summary of Issue

• Total Deposits: 47,779.98 SEK (all “receipt of payment” transactions between April 2–25, 2025)

• Unwithdrawn Winnings: ~70 000 SEK

• Core Problem: No workable withdrawal method was ever provided, despite exhaustive support requests and verifications.

2. Withdrawal Failures

I made 14 withdrawal requests that were “Unable to withdraw funds”:

• First failed attempt: Request №3426095643 on 08 April 2025 at 07:49

• Last failed attempt: Request №3435825607 on 11 April 2025 at 00:27

3. Verification as Advised

Per SpinBetter’s customer-support guidance, I completed all requested verifications:

• Paysafecard account verification

• Neteller account verification

• SEPA bank transfer details verification

I retain email evidence showing them confirming each verification and promising this would unlock a withdrawal channel. Four days later, they abruptly declared only cryptocurrency withdrawals possible—an option I never would have selected and which was not part of my original signup terms.

4. Unilateral Change of Terms

• On registration, SpinBetter offered multiple withdrawal methods (Paysafecard, Neteller, bank transfer, etc.).

• Without notice, they amended the terms to insist on cryptocurrency-only withdrawals, contrary to fair-play and transparency standards.

5. Attempts via SpinBetter Complaints Department

• On April 11, 2025, following support advice, I formally lodged a complaint with the SpinBetter Complaints Department.

• Since then, I have sent numerous follow-up emails—all ignored.

6. Regulatory Breach under Curaçao’s LOK & ADR Policy

Under the National Ordinance on Games of Chance (LOK) effective December 2024, Curaçao-licensed operators must provide an Alternative Dispute Resolution (ADR) mechanism for unresolved player complaints. ADR providers are independent, CGA-approved, and their decisions are binding on the operator; any non-cooperation must be reported to the Curaçao Gaming Authority .

SpinBetter’s refusal to furnish a functional withdrawal method—and their complete non-response to both customer support and formal complaints—constitutes a material breach of these license conditions.

7. Request to AskGamblers (AGCCS)

Please:

1. Register this case under AskGamblers Casino Complaint Service.

2. Contact SpinBetter Casino on my behalf to demand an immediate, non-crypto withdrawal solution.

3. Escalate to your approved ADR provider if SpinBetter fails to comply.

4. Seek full restitution of my deposits (47,779.98 SEK) plus my unwithdrawn winnings (70,000 SEK).

I have attached all pertinent documentation:

• Full transaction logs (deposits & failed withdrawals)

• Email threads confirming my verification steps (Paysafecard, Neteller, SEPA) and their instructions

• Screenshots of the original withdrawal options presented

I’m seeking help from Askgamblers to mediate in this matter, since Spinbetter keeps ignoring me.

staus Resolvido
kr1000

Estatísticas de Reclamações

Resolvido 29
Valor médio $ 1,679
Duração média da reclamação 8 dias
Resposta média 2 dias

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Principais avaliações de nossos jogadores

Best online casino yet. Saved to my home screen for ease of access. They have a wonderful selection of games which most other sites dont have. Some of my personal favorites are now here. Friendly support staff eager to help. Thank you spinbetter!!

My only issue is that the casino trades in bitcoin and does not use banking details Visa or Mastercard. If they implement that payment method, they would have it all.

Hi there! 😊 Thank you so much for your thoughtful review — we're honored to be your favorite online casino and glad to hear you've saved us to your home screen! 🎰 It's great to know you're enjoying our exclusive game selection and that our support team has made a good impression. We also appreciate your feedback regarding payment options — expanding our methods, including Visa and Mastercard, is something we're actively exploring. Thanks again for your kind words and valuable input! Best of luck and enjoy your time at SpinBetter! 🍀 Best regards, SpinBetter Support Team

user avatar

Very good casino, fast withdrawals and good odds. There is a lot of bonus options for you to use. Its surely a flawless casino to play either slots or live games!

Quick and helpful live support, fast withdrawal. There are so many different slots by different developers, bonus codes are available often, and a simple user interface

Great bonuses and fast payouts. Awesome quick customer service. Full of surprises, and a lot of gifts. Definitely in my top 3 casinos I play. Come see for yourself

Hi there! 😊 Thank you for the amazing review! We're so glad to hear you’re enjoying our bonuses, fast payouts, and quick customer service. It means a lot to us that we’ve made it into your top 3 casinos! 🎉 We’ll keep the surprises and gifts coming — good luck and have fun! 🍀 Best regards, SpinBetter Support Team

user avatar

I love that there is a mobile version with a variety of slots and bonuses as well as the loyalty program where you can level up to earn special bonuses. I love that cryptocurrency is at the forefront of this casino.

Hi there! 😊 Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our mobile version, the variety of slots and bonuses, as well as our loyalty program. It's also great to know you appreciate our focus on cryptocurrency — we're always working to provide modern and flexible options for our players. Wishing you the best of luck and lots of big wins! 🍀 Best regards, SpinBetter Support Team

user avatar

SpinBetter is fun easy to use and the bonuses are great the withdrawal process is quick and easy. No hassle whatsoever. Just great experience all around

Hello! 👋 Thank you for your kind words! We're so glad to hear that you're enjoying the platform, bonuses, and smooth withdrawals. Providing a hassle-free experience is exactly what we aim for! 🎰🙌 Best regards, SpinBetter Team

user avatar

This casino is very incredible and lucky. My friends won too much money here. And when you sign with Telegram, you get too much no deposit bonuses. This casino is really the best casino, which I know

Hello! 👋 Thank you for your awesome review! We're happy to hear that both you and your friends have had such a lucky and positive experience. And yes — our Telegram channel is full of exclusive no deposit offers! Wishing you even more great wins ahead 🎉💸 Best regards, SpinBetter Team

user avatar

Lots of amazing games, lots of fun, where bonuses come after bonuses ,great casino,o great support, great withdrawal
Lots of promotions, a fantastic casino

Hello! 👋 Thank you so much for your amazing feedback! We're thrilled that you're enjoying the games, bonuses, and support — that's exactly the experience we strive to deliver. Wishing you continued luck and fun at SpinBetter! 🎉🎰 Best regards, SpinBetter Team

user avatar

I have a good time with Spinbett, I like so easy can to deposit, the slots in Spinbetter! I like the support team how they are friendly with the customer!

Hello! 👋 Thank you for your great feedback! We’re so happy to hear that you enjoy the easy deposits, our wide selection of slots, and the friendliness of our support team. Your satisfaction means everything to us! 🎰🙌 Best regards, SpinBetter Team

user avatar

Easy to use and good bonuses. Excellent service, and good casino games. Easy to deposit and take out your winnings. They also have many good games. And good set up for odds, live odds and live casino

Nothing, actually its easy and good customer service, and easy to deposit and take out your winnings. They also have many good games.

Hello! 👋 Thank you so much for your kind and detailed review! We’re really happy to hear that you find SpinBetter easy to use, with great bonuses, smooth deposits and withdrawals, and an excellent selection of games and live odds. 🎰⚽🎲 It’s especially great to know that our customer service left a positive impression — we always aim to deliver fast, helpful support. Thanks again for being with us — we wish you the best of luck and many exciting wins ahead! 🍀 – SpinBetter Team

user avatar

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