Melbet Casino

I thought they have a nice bonus offer. But I had to learn that the offer was not as good as it looked. With my first deposit of 100 EUR I got a 50% bonus. I lost all the money very fast and was ready for a second try with the 2nd deposit bonus. To get the second bonus I cancelled my still existing first deposit bonus (because my account was Zero) But this was not a good idea. I didnt get the 2nd bonus after a deposit of another 200 EUR. Livechat was very rude and tells me it is because I cancelled the bonus. Because I did that, I do not get any more bonuses.

My deposit I did with VISA, but VISA is "temporarily" (since weeks) not available for withdraw. Livechat says I should deposit again with another payment method. So I did with ecopayz. Now they say I can not withdraw all my money to ecopayz, because I deposit only a small part of the money with ecopayz and the larger part I need to withdraw with visa. BUT visa withdrawals are "temporarily" (since weeks I read here in askgamblers) not available because of technical issues.
I really can not understand why Melbet has a superb score of 9,39. Do not deposit in this Casino. I opened an complaint to get my money back...

Cant say there is much to like, interfave seems functional, and looks like a good cross section of games, but i havent been able to tell.........................

DO NOT PLAY HERE. Registered and deposited, been playing at a new casino. Was unable to play any games. When I got on chat to ask why, I was told I needed to send a photo of my cc to their security team email. I did this, and some time later got an email back saying they need a photo of my passport. Even though this seemed excessive just to actually play a game, I sent this in as well. Since then I've had no response from the security team email, and some 9 hours now since I deposited I still cannot play any games. Support chat are absolutely no help, repeating over and over again I "need to continue to talk to the security team" even though I cannot get a response. They are also refusing to return my deposit, saying there "is not technical possibility for that to occur" ..
At this stage this feels like a scam.

Before put in the other CD. Specifically to this bookie came to machlin bonus pays. Bad luck, and you still went in the black. To me, it's a miracle bonus. As for lines, it can be safely put 5. KEF is great, the output is fast. Great place recommend, support is not bad but need to work on it and put the maximum score a cool casino.

Nothing as the support agent over chat and phone are rude and cant answer simple questions!

For example do they accept Australian player. They won't answer you as I asked them because AskGamblers states Australia is restricted and their terms and condition doesn't state Australia as restricted. They wont give you a straight answer.

Dont do in this site their agents are rude and arrogant.

Rude and arrogant agents that cant even clarify questions with you!

Can't even answer you enquiry over the phone or on chat.

Example what country players are accepted and what withdrawal limits it has. As askgambler say no limit and they can't even confirm that if its correct.

The arrogant and rude agents just shut you off by saying look on the site and it states it when withdrawal limit isnt stated what the maximum cash out is!

Poor customer service which is funny if they want new players.

Trying to close my account for good and the say i have to send them passport details or national id to close. I am not going to do that just to close my account. I understand why they need my id if i was going to take a witdrawal but i am not

I have tried to connect to live chat to have my account closed due to a gambling problem but can’t ever seem to connect. I emailed the general enquiry email address listed and was told to email another email address which didn’t work. I was supplied the correct email address and once again asked for my account to be closed. I have been told I have to verify my identity with photo ID and all normal verification documentation in order to close my account for any reason. These documents are not required to make a deposit but apparently are required to make sure I’m a real person in order to close my account. The customer service at Melbet is extremely poor and If it is this much drama to close an account for a gambling problem, imagine making a withdrawal.

The slots variety is great, and If I can use skrill I may play there. The chat support said me that was a technical problem, then asked again min later and they said me that isn't possible to use skrill. So I decided to close my account, and they can't.

I want to close my account, cant deposit here. They said me that they can't because I need to send my personal ID photos. I don't know why? if I didn't deposit. In the meantime, I was searching in the terms and conditions and can't find anything about it. So contacted the chat support and they still can't answer what I asked about to close my account. Never happened anything like this when I want to close my account.

Rarely write a review unless the casino is too good or too bad in my eye.
This casino offers super withdrawal when you win (other casino might take days). I just had to wait for few minutes and the money is already in my account! The games are plenty, I can find all the games I usually play there.
If you are looking for casino with fast withdrawal, not the one taking days to weeks verifying your documents, this is the one.

Nothing good to say, nothing works, I cashed in and went to slots, but every single slot I click says "this game is not avalilable to you right now" So I have cashed in and cannot do anything with the money.

Withdraw limits are too high so once you realise nothing works you can't get your money back. All the live chat does is provide an email, they don't actually say anything they just link you to an email.

Once emailed you get a response in Russian even though you spoke in English. So this place literally has 0 support. 0 ability to play the slots and 0 ability to get your money back. -10 / 10 . Avoid at all costs. [Unless you are Russian?]

Not a single bad experience at this quality casino with excellent support and really good games. Cash gets paid quickly and I have never even had to email them.