Cassino Frank

Frank Casino has a lot of games, slots, and even card games so it's very fun! I always play here plus their customer support also replies very fast when I face problems or about random questions I ask. Lol

My time here has been really enjoyable although there are times when I think the casino loads very slowly. I just play for leisure here for now so it's still okay. Their verification process was also processed faster than I thought.

Looks good design of this casino.
No lags, many "internal server errors" sometimes but you are welcome to spend a lot money with all slots in the world is here, really they are maybe russian casino and pay legit for all providers. Big deal here, you can play as weeks, no reality check, no limits, spend money like crazy. Also you get offers in email i maybe don't know why google drop it in spam folder :) also many "manager" of casino can contact via email just to offers you something "special" and motivates you to spend money.

Boring VIP loyal program I am last level and get nothing just spend a lot money and cashout really rare just because low RTP slots.
You can play as hours with a lot money to hit something decent here.

They really having all slot providers, but I not think they are not pirate slots just because if compare with any really big casino they don't have all providers like that, also the fact I play like 1 year in Frank and get always the worst RTP the most slots are cold as weeks if you hit really big once before. Also if you hit big they will refuse cashout and will day you 1 week or much as possible for additional verifications, not because they are legit and strict casino, just because they don't like to cashout big amounts if you are new player and not spend that much money. Other fact is they are not and they don't like to gamble responsibly just because they working for big profit not fairly to get good cashout and to be happy customer.

I really play a lot to get some cashout and get money back this costs me a lot time and weeks to hit something big in this casino and after I get cold and cold slots weeks and weeks :) I just testing to be sure that happens always after big cashout.
You CAN'T set limits in this casino, you cant exclude your account, you cant get hot slots no matter what provider you switching, you have like 5000 low RTP slots.
And this is legit yeah!
If you contact with support they are super honest and they are happy to tell you it depends your luck or depends provider, provider make slots cold... bla bla.

I see many people how losing as weeks in this casino and in same time I just decide to play in other casino were is proven fair and legit with multiple licenses and WOW I see I am so lucky in other casino with same slots but not like "all providers in" and no pirate slots.
So in Frank casino always honestly telling me I am unlucky and to try again which means more money to burn in this casino and as I said in same day same time I get much better RTP in other legit casinos.
Bonuses are boring, the most are like to deposit 250eur... everything is made to spend more and more.... this is against gambling responsible, it's like trap for me.
You or someone if login in your account can do quick deposit without put any details of payment, they just save your card and you everyone can do deposit WITHOUT any verification / authorization of transaction.
You cant delete this details, just need to ask from support but if you deposit again without choosing to save payment information you again have "quick deposit" feature with saved your card.

Also I see streamers were promote casinos like that, they get really good offer if they put a lot people in casinos like that, they have like 99999999 money to spend and losing like everyday. I can't understand how they promote this casinos and same time losing like 20K per week.
Someone will tell me fool because they think I believe this is real money :)
This is nothing new for online casino like that :)

Good selection of games. Netent, play n go, novomatic etc. Easy to navigate and decent design. Many ways to deposit and withdraw moneys. I dont know what else to say.

When you deposit, you have to roll over your deposit three times before you are able to withdraw. I want to say this to other players to keep in mind. If you play more, your rollover will decrease to 2 times your deposit. Also the account verification was very problematic here. I cannot recomend this site to other players.

Nice design and layout of the website. Easy to navigate and good selection of slots. Verification is done within 24h provided you upload the correct documents that are requested by the casino. I requested 3 cashouts so far and all were completed within 30 minutes. I will keep playing here.

Nothing to dislike so far. I read all negative comments and the complaint section. However, I think this casino is more than legit. I don't see any cons here.

The only good thing in this casino is DESIGN. Dark colors, which I really like. Oh and the customer support answers fast, but that's because they don't have a lot of people on the website :)

1. Casino will delay your verification as much as possible. Even if your winnings will be $200 - they'll delay it for 48+ hours! And you know what's funny? If your payment will be divided for 2+ parts they'll actually withdraw 1 part with the smallest amount :) Is that a real verification, huh ?)
2. Commission for withdrawal
3. If money turnover (amount of bets) of the account is less than the tripled amount of your deposit, the Company reserves the right to retain 10%. That's a lot, for sure. There are casinos that take only 3%, so :)

They choose the wrong way of growth for sure. I don't want to keep playing here and I don't recommend you to use this casino.

Good design on site.. Customer support works 24/7 but it didnt seem helpful to me yet.. unlucky design of site is one of the less important things for player!

Warning! This casino is making everything to delay verification process/dont verify you after you trying to withdraw your winnings!!!

I started to play there only some days ago, site looked nice and some twitch casino streamer played there aswell so it looked trustful for me.. I registered and made few deposits, after like 3rd deposit I decided to verify my account so if I win I would be able to withdraw my winnings instantly.. I sent them all documents (that I have sent to 10+ casinos before and get verified there within few mins).. But I didnt get any answer after 24 hours! I uploaded some more documents, phone bill, screenshot from bank account, driving license, photo of id.. I won some money and tried to cashout but it wasnt possible.. Customer support advised me to make neteller account, I made it, verified my neteller.. They told me I have to make additional deposit with neteller to be able to cashout there! So after all this hassle I made it and sent them screenshots from my neteller account as they asked for..

I have been waiting another 24 hours without any single reply/e-mail!! I asked customer support, when I was creating neteller and they told me if I will make screens from neteller that should be all needed documents.. After 4 or 5 days I received first email, where im asked for bank statesmant with signature of bank, address, name, etc..! I went to bank and read them mail what I'm asked for and they didnt understand this request and told me its first time ever they hear something like this. But I sent 3 another documents from my 2 bank accounts additionally (btw. I dont understand why I need to send bank documents when I'm withdrawing to neteller but ok) and casino is still ignoring me..

This is definitely fishy casino that does everything for delay the withdraw and hoping that customers will loss their winnings.. Stay away from this fishy casino !!

Good range of slots available in the site, quick deposit and payouts. Support staff are also friendly and responsive and I get verified within a day, i'd recommend this to my closes friends.

When you place bets on sportsbook section, it doesn't contribute to your deposit turnover, so if a player decided to use the site for sportsbook betting, they are still gonna force the player to place bets on slots and casino to finish the turnover. Very bad rules for finishing turnover to request a withdrawal.

This one is my favorite! Huge amount of game providers and games, beautiful design, loyalty program, lot of payment methods, fast withdrawals. When you raise your level, they open more ways of payment for your account. Support is polite and responsive.

They really don't want to let their players away. And also there is some rude things my friends and i have faced earlier. Frank really attracts gambling addicts which losing their minds and money instead of stop depositing. Few years before when i wasn't a member of it my credit card were compromised and 450 or more euros from it were stolen and spent in this casino. I contacted support and asked them to block an account with my details and don't accept future payments from that user with my details. their answer was that they cant do anything with it and don't garant me that won't accept future payments from my banking account. i was shocked, but years later when got my interest to world of gambling I've decided to open an account here i find out that security level of frank raised up because need to provide a big amount of improvement documents. as i know they had some changes and corrected all malfunctions. So you can trust and play here. only the one thing left, Don't forget about a point from terms and conditions called “responsible gaming” ;)

Friendly support, super fast cash outs, quick to kyc documents I can't think of any negatives to be honest, accepts crypto deposits and withdrawals, massive game library, also a comp point system to exchange into cash is a nice touch for many players like myself and also Frank casino is one of the few casinos to give players a birthday gift on the day two thumbs up

One small thing that would be nice if bonuses offered on smaller deposits but that would nice but not critical minimum bet for the tourneys are a tad high for low rollers like myself

I like that they have most if not all of red tiger games, and that danish people can play there.

The chat support works great as well, fast response time and the support is nice to talk with.

And the most important thing they payout winnings pretty fast in most cases, once you have done the security process of sending in documents.

Don't like that they don't offer all slot providers, like blueprint. I can't see a single one even though they got a huge banner in the top saying play blueprint, so i guess they have them? Just not showing for danish people, even though most casinos offer blueprint to us, makes me wonder how many other providers that they don't show us...

Don't like that they show instant withdrawals on e-wallets when it some times take up to a day to get processed, but that's a minor thing since all that matters is you get the money out.