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Cassino Vera John

Item: Cassino Vera John
Rating: 1
Author: Ligia G.

Classificação dos jogadores 83 Avaliações

7/10

83 Avaliações

Tempo de resposta às reclamações 12 Reclamações

2 dias média 12 Reclamações

O que gostamos

Fornecedores de software de desempenho superior
Design agradável para celular
Suporte via chat online disponível em português
Disponível em vários idiomas

O que não gostamos

Horário limitado para suporte

Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.

Ligia G.

Detalhes de Cassino Vera John

Aqui você encontra todos os detalhes sobre esse cassino.

Geral
Pagamentos
Jogos
Jogo Responsável
Atendimento ao Cliente

Website

https://www.verajohn.com/pt-br

Estabelecido em

2011

Licenças

Malta Gaming Authority

Empresa

Dumarca Gaming Ltd Casinos

Programa de Afiliados

Gamesys Group Partners

Idiomas

Inglês, Finlandês, Alemão, Japonês, Norueguês, Português, Espanhol

Tipo de Cassino

Jogo Instantâneo, Celular

Programa VIP / Fidelidade

Loyalty Program

Métodos de Depósito

Pix, Payz, Pay4Fun, AstroPay Card, Banco do Brasil, Instant bank transfer

Valor Mínimo de Depósito

€10

Taxas de Depósito

Sim

Métodos de Saque

PIX, Pay4Fun, Payz, AstroPay Card, Banco do Brasil

Valor Mínimo de Saque

€10

Taxas de Saque

Sim

Limite de Saque

2.000 EUR por dia e 5.000 EUR por semana

Moedas

Real brasileiro, Coroa dinamarquesa, Euro, Libra esterlina, Dolar de Hong Kong, Coroa norueguesa, Coroa sueca, Baht tailandes, Dólar americano

Velocidade de Verificação

0-1 hora

Tempo Pendente

0 a 24 horas

Tempos de Saque

Carteiras Eletrônicas 0 a 1 hora
Criptomoedas 0 a 1 hora
Transferências Bancárias 2 a 7 dias
Pagamentos com Cartão 3 a 5 dias
Saques aos Fins de Semana Sim
Ganhos de Jackpot Progressivo None

Provedores de Jogos

2 By 2 Gaming, Betsoft, Blueprint Gaming, Evolution Gaming, Eyecon, Gamomat, Oryx Gaming, iSoftBet, Kalamba Games, Leander Games, Nolimit City, Pragmatic Play, Push Gaming, Quickspin, Red Tiger Gaming, Relax Gaming, Slingo, Sthlm Gaming, SUNFOX Games, Thunderkick, Slammer Studios

RTP

Nao definido

RNG Testado

Não

Jackpots Progressivos

Não

Recurso de Histórico de Jogo

Sim

Ferramenta de Limite de Depósito

Sim

Ferramenta de Limite de Aposta

Não

Ferramenta de Limite de Perda

Sim

Ferramenta de Limite de Tempo/Sessão

Sim

Ferramenta de Autoexclusão

Sim

Ferramenta de Pausa/Tempo de Descanso

Sim

Ferramenta de Reality Check

Sim

Teste de Autoavaliação

Sim

Bloqueio de Saque

Não

Participação em Registro de Autoexclusão

Não

Chat ao Vivo

24/7

Suporte por E-mail

[email protected]

Seção de Perguntas Frequentes

Não

Idiomas de Suporte

Inglês

O Cassino Vera John é um casino online em que os membros podem desfrutar de jogos que incluem caça-níqueis, jogos de mesa, além de um cassino ao vivo. O cassino conta também com vários fornecedores de software, como a Play’n GO, a Yggdrasil Gaming e a Pragmatic Play. O site tem suporte para vários idiomas, como português e inglês, e pode ser acessado instantaneamente por meio de um navegador da web ou em qualquer lugar. O Vera John é licenciado e regulado pela Autoridade de Jogos de Malta (Malta Gaming Authority).

Países e territórios restritos

Por conta de restrições de países, alguns jogadores não podem abrir uma conta no cassino. Para obter a lista completa de países e territórios restritos, os jogadores devem consultar informações adicionais em “Mais detalhes do cassino”.

Jogos Virtuais

Os jogadores que gostam de caça-níqueis de vídeo têm uma grande variedade para escolher. A interface é amigável e os jogos são fáceis de encontrar. O cassino conta com vários fornecedores de software de alto desempenho, como Play'n GO e Yggdrasil Gaming. Há vários filtros que os jogadores podem usar e o cassino tem um mecanismo de busca que permite favoritar e encontrar os jogos de uma forma rápida. Entre os títulos estão os caça-níqueis Book of Dead, Wolf Gold, Dwarf Mine, Moon Princess e Carnival Queen.

Há também muitos jogos de mesa, para que os jogadores possam aproveitar vários jogos de Blackjack e Roleta. Outros jogos de mesa também estão disponíveis, como Bacará e Pôquer de 3 Cartas.

Cassino ao vivo

Para quem busca de ainda mais emoção, vale a pena acessar o cassino ao vivo que funciona no Vera John. Esses tipos de jogos são organizados por crupiês reais a fim de retratar uma experiência mais vívida, em salas que funcionam o tempo todo. A seleção de jogos inclui Roleta, Blackjack e Super Sic Bo.

Jogos para celular

Há uma versão para celular do site para quem gosta de jogar em qualquer lugar. Os jogadores podem acessar centenas de jogos mais populares do Cassino Vera John por meio de seus dispositivos móveis, smartphones e tablets. Nenhum aplicativo é necessário, pois os jogadores podem acessar o cassino de um navegador móvel compatível.

Suporte

Qualquer um que precise de ajuda e assistência pode entrar em contato com a equipe de suporte ao cliente do cassino. A maneira mais rápida é acessar o suporte via chat online, que funciona das 9h às 24h ou entre 24h e 1h, 7 dias por semana. Os jogadores também podem enviar um e-mail para tirar dúvidas ou solicitar ajuda para o setor de atendimento ao cliente.

Segurança e imparcialidade

Em relação à segurança, o cassino protege as transações pessoais e financeiras dos jogadores com o uso de criptografia SSL. Isso garante que todos os dados enviados do e para o cassino sempre serão criptografados primeiro.

Também é usado um gerador de números aleatórios para manter a imparcialidade dos jogos disponíveis e a veracidade dos resultados.

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Vera John. Saiba mais sobre reclamações.

Mostrar todas as reclamações

Enviar reclamação

Vera John Casino - Not getting the required 'verification telephone call'

Hi, bassically I won roughly £3500 a while ago, they asked for several documents which I sent and they all got verified. They then told me that they were fully verified and no longer need any docs which was good, but require a telephone call. I have rang them, been on chat, and even emailed them to ring me back to proceed on this, and they all are telling me Vera and John will ring me back in their own time. I then sarcastically said, will that be next year when I get the call, and she said ''again we cant tell you'' The casino are asking for a Telephone Verification call and have no intentions of actually ringing me. Ask Gamblers I really dont know how some casinos are allowed to operate but this is awful on how they have treated me. The documents I sent them as well was much more than any other casino has ever asked for! Please Vera and John ring me back, and get my withdrawal funds processed. I never want to use you again. I am an unhappy Customer :-(

Resolvido

£3500

Vera John Casino - Holmes and the Stolen Stones slot malfunction

Recently my favouriate game Holmes and the stolen stones was offline for about 4 days undergowing maintenance.when the game returned I was very quickly back playing it .i noticed after i deposited several times and played that each time I left the game to deposit more money upon my return any progress I had made as far as collecting the free game/jackpot feature shards had not saved and had reverted back to the games position that was saved prior to the game been taken offline for maintenance.i contacted support and was told that there was no issues with the game ,it was working fine and pretty much told I must have been wrong and perhaps I hadnt collected as many shards as I claimed . So I continued depositing and playing and it wasn't long before I had collected four shards for all five colours on relatively decent bet amounts that I once again ran out of money and had to leave the game to deposit only to return to find I had lost all progress /saved stones ,I was furious I instantly contacted support which again were rude and not very understanding or helpful . The asked me if I had screen shots or proof which I didn't as I was told the game was operating fine and didn't believe that this would happen again . They did say they'd look into it but I could tell they didn't really care . I did everything they asked me to do as far as clearing my cookies and data etc . I didn't go back onto this game as at that point I had deposited approximately 250$ -$350 and played it on this game ,and not had any game progress saved . I was absolutly devasted . After a few days I contacted support and told them that I should be reimbursed which they didn't really acknowledge but they assured me 100% that the game was now all sorted and the issue I had with the game had been rectified , upon this advice I once again deposited 60$ and logged into Holmes and the stolen stones , I put it on $2 a push and at periods stepped it up to $4 ,I collected several stones and played for about 40 mins before I was down to insufficient funds . I then left the game as I had to go out to tea with my family , I was so excited to log back in after dinner as I was one chard away from receiving the free games on two colours .i deposited more money and returned to the game only to be completely shocked that my game progress had not been saved and I was once again back to nothing . Now this time I was smart enough to take a couple of screen shots . I contacted support and really didn't receive a great deal of sympathy and was pretty much told the same thing as previous conversations with support . They said that' they would send the issue to the game provider . The days that followed I had to chase them up over the issue I received very little information . After me continuing to hassle them I was told they had fixed the issue and the lost game progress had be added to the game .now they would of had to backtrack and look at my prior gameplay history to know the value of each individual shard that I collected so this tells me they have access to my individual spin history however they only compensated with the single session where I provided the screen shots for even no they would have had full ability to see that the weeks prior to this the same malfunction had happened and I was clearly at a loss . I believe that I was unfairly treated regarding this issue as I raised this problem with support on multiple occasions and was made to feel like I was lying . I was assured the game was functioning flawlessly on two different occasions prior to loosing more money and loosing game progress I was told that the fault was likely due to an issue on my end . Finally Vera and John admitted to malfunction existing and that its was intirely on there end and this is obvious as they restored the lost game play of one session . I wasn't the only player that experienced this malfunction and loss of saved progress which ultimately means loss of money as every body only plays that game for the free games feature and the chance of winning a jackpot I feel I wasn't reimbursed anywhere near what I should have been ,and believe Vera and John were unfair in this instance . As a player who has deposited over $40,000 since December last year I truely expected to be treated a lot better then I have been . And I truely believe I was ripped off in this case And deserve a fairer outcome

Resolvido

Vera John Casino - Verification documents rejected due to unallowed method of concealing sensitive data

I am writing to complain about Vera&John's conduct, to highlight to others the contradictory, and bad advice provided to me by Vera&John's customer service. I have requested my issue to be escalated to management as an official complaint, in order for the issue to either be resolved from there, or for me to take further action using an intermediary; as I do not feel like my concerns over the security of my documents, their conduct and poor advice are being heard. This has become a matter of principle for me; if I, (like other players), am going to agree and be bound by a set of terms and conditions when I sign up to a site (which I do), then I'm going to make sure I'm not dictated to by a completely different set of terms which I have not agreed upon. This is a company making demands to me, whilst holding my withdrawals at ransom, which are not backed up by their own terms and requirements listed on site. In one of their replies they have tried to make out their request is a UKGC mandatory requirement - "We apologize if the mandatory process imposed by the UKGC has caused any inconvenience." - which is nonsense - that's the verification process itself, and not the format in which they are sent nor method used to conceal my sensitive data. And just to confirm, I have absolutely no qualms regarding the UKGC's requirement to verify people, in fact I believe it should be done at the earliest opportunity, prior to any customers depositing at all (if they were actually looking after customers interests). The fact they have let me deposit several times still, since holding my withdrawals pending verification, is alarming at best, and criminal at worst. It's rather contradictory allowing players to deposit, but withholding withdrawals, breaking some code/ethics there surely. Surely any delays/issues regarding verification could mean that the person does not have the required information, which could mean their identity had been stolen, so why would a casino continue to let them deposit? I wonder what a governing bodies view would be on this potential 'security breach'? Is this legal?! OK, here's some background info: I was asked to: "Simply reply to this email, enclosing: 1. A valid passport, ID or driving license (both sides). 2. A recent proof of Address, no older than 3 months, showing your name, current address and issue date. 3. Clear colour copies (both front and back side) of the debit/credit card ending with the numbers: **** & **** *For your security, please hide: The 6 middle digits of the card number (front and back). Example: 1234 56** **** 1234 The security code at the back of the card." and I was linked here, to help prepare my documents - https://www.verajohn.co.uk/about/kyc Well, I provided clear, concise copies of: 1) My passport 2) A Gas statement dated from August 2016 3) Clear, colour copies of both sides of both of the debit cards I have registered on the account. I took the photo's of all of the above using my phone. I then uploaded them to my PC, and concealed all of the sensitive data (as they suggest I do and as I would prior to sending documents to any other casino) using MS Paint, which is the only program I have available to open and save photo's in a format they accepted - I used the 'rectangle' shape drawer, filled with a solid colour to obscure my account details and card numbers, leaving all the data they requested, (in the exact same way that they demonstrate on their KYC page), saved the documents and sent them on. I am happy for Askgamblers, or the UKGC to receive a copy of the email I sent them, complete with the attachments of my documents they received from me, showing just how clear and concise my documents are - I can also be independently verified via the electoral roll, as I have been here for six years. I had the following reply to my verification email: "We appreciate your swift cooperation in this matter, we will certainly review any submitted documents as soon as possible. It appears the files have been edited with a sofware, perhaps opened and saved with an image editor; as a result, we are not able to accept these. Please send new and unedited photograph directly to our support so that we may assist you accordingly." So, I emailed them back, a bit ticked off, asking how I obscure my personal data in a secure way without using Paint - and how this advice contradicts the instructions on their KYC page which I followed to the letter. The response: "Thank you for your feedback, which I will make sure to escalate accordingly. As advised previously, the quality of the documents is not the issue but rather the fact that these have been opened and edited with a software prior to being sent. We apologize if the mandatory process imposed by the UKGC has caused any inconvenience. To hide the personal informations such as the middle digits on the card, you are welcome to use a piece of paper for example. The sooner we can receive unedited documents, the sooner we can complete the process." I have since emailed again asking them to point me to the part of their terms and conditions, or their KYC instructional page which states I must obscure personal information using 'a piece of paper', because unless there's something in there (which there is not, I have since taken screenshots of the entire Terms page and the KYC page) which dictates which 'software' that can be used to obscure details, and having to obscure details using paper instead, when their own example photo clearly shows info being obscured in the same way - there's nothing there, then I don't think they have a leg to stand in. They have already admitted there are no issues at all over the clarity of the documents, and they are being difficult for the sake of it, because when they have your money, they think they can do what they like. Well, casino's can not hide behind their terms anyway; half of their terms wouldn't stand up in a court of law, but they rarely let the customers case get that far, they just use scaremongering tactics to make you think you're in the wrong - but that is beside the point - and I'm happy to abide by all terms, (until I know they're falling on the wrong side of the law), but if they're not playing by their own rules, then I'll repeat, I'm certainly not going to be dictated to by a term that isn't there to begin with. As a matter of principle, I have asked that if they can not quote the terms which I am not abiding to, then to escalate the issue at once to a manager and provide me with a complaints number, as I will feel much more secure now sending my documents to the Gambling Commission for them to review directly, instead. It's funny how they make you jump through hoops, and abide by all their terms, but they refuse to play by the same rules. I have never had documents rejected like this before, on the basis I have concealed personal data using MS Paint - I have done this with every document I have ever sent to any casino prior to this, and if this was an issue, they should surely state it in the section where they exclude the use of other formats and programs such as word and PDF files which they clearly state. To summarise, I have provided exactly what they have asked for; abiding by all their terms and instructions on their own website. I have stated that no document has been edited, other than to conceal data, in an industry standard and accepted manner, abiding to the following terms listed on their KYC page: "Please make sure that the quality of your documents is good and information easy to read. Please be aware that we can’t accept documents which are: • Black and white • Photocopies or scans • PDF files • Word files • Excel files • not yours • etc. you get the gist ;) We only accept documents which are: • Jpeg/Jpg files • Bmp files • Png files" I really do not have anything further to say to Vera&John directly until they back down. If they insist on me providing something which is not requested nor backed up by their terms on site, then I will continue to insist that they play by their own rules and instead go through all the required dispute processes and take it from there. I know my rights, Vera&John, and refuse to be bullied by you. Should this issue be sorted in the meantime by Vera&John, I will update this complaint accordingly within 24 hours of receiving my funds.

Resolvido

Vera John Casino - Having serious verification troubles

I have explained to them several times by email to VeraandJohn that I did not have a driving license or passport I then told them I had my card and bank statement and a letter from my landlord I was told to put a message about not having the passport and driving license and sent a email with the copies of my card front and back and bank statement and a message explaining that I do not have the ID their required each time I was sent that the same reply asking for the passport and driving license I last spoke to Andre B on live chat on Saturday and I told him the same problem he said he got the front and back card but not the others but I sent it. I told him I will sent it again and can you take a note of not having the driving license and passport he said he will do this so I sent the documents what I sent several times before I asked him can I speak to a manager their was none nor was there a supervisor. And on checking my email on Sunday I got a another email from VeraAndJohn by the name of Sami A .asking for a driving license and passport yet again so I sent a email stating I have said I do not have it and I then said I will take this further in my email to them to the gaming Commissionare I did not get a response back on logging on to my account at VeraAndJohn at 5.35 this morning their blocked my account with 1.000 pounds of my money and I am deeply upset by it.

Resolvido

Vera John Casino - Winnings confiscated, deposit refund refused

Myself and my husband have used Vera and Jack previously but closed our both of accounts (we thought it was closed but since been told self exclude, we were not aware of this) . We decided to sign up again in my name. We declined the bonus, deposited Â£500 and played Jackpot Jester. We went on to win 2K fair and square and decided to withdraw. As previously our ID and verification information was requested which we sent straight away. We were then told (after 4 days of not knowing what was gong on) we have given all different information with regards to our identity and that we are trying to be fraudulent? Even though all previous information is exactly the same? same address, phone number, ID etc. We have been told we have given false, name and address which is totally untrue?! Throughout this whole saga no one would contact us by phone and we had to wait 4 days to finally find out what was going on as after lots of emails (with a very delayed reply from them) and chat but no information given. Also our account was blocked so no way of seeing our history. We were then told that we are fraudsters and the account is closed with all money being confiscated. We deposited Â£500 and won fair and square and now we are told we are not getting any money back even though they took the Â£500 of our credit card ?! I am disgraced and do alot of online gambling and also work for a gambling site myself, as a customer I have been totally disregarded, told that I am a fraudster and had my winnings, including my Â£500 I deposited stolen from me. I just want my money back as we were so happy to win so close to christmas as we can buy presents for our children. Now we are being told we will get nothing and a further Â£500 in debt?? I cannot believe this site is able to trade without speaking to anyone directly and can withhold money so easily. All our ID and verication is above board and genuine. I have also requested a call from them on numerous occasions and I have still not had a call. Please can this be looked into as soon as possible. I am also going to the Gambling Commission.

Resolvido

Vera John Casino - Verification issues - customer service not responding too emails

it 2015 and I can not remember the last thing I received through the post other than junk mail. So can someone from V&J please advise an alternative to a piece of post with my name on it to verify my account. All I want is £80 winnings back to the SAME credit card I deposited on. V&J have a scan of the SAME credit card (deposited on)and my driving licence with current address but still require a piece of post. i know you have strict verification legislation to follow but a bit of common sense on this one would not go a miss. I have closed the account so you won't see me again. Two emails sent and a call to a phone operative who apparently 'does not have a supervisor' or 'does not know the address to write a formal complaint too' and still nothing back.

Resolvido

£80

Vera John Casino - Account closed, winnings void due to unfair accusations

I got this email now [#AML-564-28655]: Vera&John Vera&John Support Lägg till i Kontakter 15:42 Visa det här meddelandet överst i Inkorgen Till: [email protected] [email protected] Kära Vibeke, Vi arbetar med en strikt nolltolerans mot bedrägerier. Vid kontroll av ditt spelkonto har vi funnit ett stort antal andra länkade konton som öppnas i avsikt att bedra vårt företag. Tyvärr måste vi meddela att alla dessa konton har stängts permanent. Vi hänvisar till våra Villkor: 2.1.4. You are allowed to have only one Member Account on this Website. If You attempt to open more than one Member Account, all accounts You try to open may be blocked or closed. 11.1. If You breach any provision of these T&C or Vera&John has a reasonable ground to suspect that You have breached them, Vera&John reserves the right not to open, suspend, close Your Member Account, withhold any money in your account (including the deposit) and apply such funds on account of any damages due by You. Uttagen från ditt konto har återkallats. Du får inte öppna något annat konto med oss längre. Detta beslut är slutgiltigt. Med vänliga hälsningar, Ekonomi- & bedrägeriavdelningen Vera&John which pretty must says i have been open several accounts. My son that plays alot of casino and actually made me play some too sometimes, shouldnt be suprised if he open names in the familys names.... But this account i opened MYSELF ... no help from my kid Max actually even put in money on it i think it was 100 swedish krona. I was happy enough too win myself 200 euros (2000kr) and was extremely happy do i have vacation now and this money would really helped me out ! So basicily they are claiming me for opened several accounts... i maybe have 5 accounts on 5 differents casino thats it... Please please help me sort this out but i am everything else then a scammer. a good hearted mum that take care of 3 childs... i have not a criminla bone in my body and would never do such a thing... please help me out :)

Resolvido

Vera John Casino - Verification of Account Takes Forever

Hello this is pretty short and sweet but I am a little bit bemused how long it takes an online casino to verify a photo ID and proof of address..I sent the casino the docs 5 days ago and am being told the relevant department are looking into it...the ID requested is to facilitate a withdrawal of 2,000gbp, I believe this to be excessive to wait this long do you agree ? thank you and please chase them for calrity.

Resolvido

£2000

Vera John Casino closed my account with €1300

Many years ago i had account at vera john and i didnt remember my old email so registred with new one, today suddenly they closed my account and saying i have other account with them and saying they going to keep everything! I havent used any bonus, just pure cash, please help me to at least get my remaning balance of €1300. I am shocked that they are "friendly" norwegian casino. such a scam!

Resolvido

Vera John Casino - Account blocked over a month ago

VJ closed my account with 380 000NOK for a security check over one month ago. CS informed me it was due to having a second account open. Upon being informed of this a day after it was opened I have contacted them a number of times informing them I have no knowledge of opening a second account and can only assume it was a mix up made the same time I opened the first account. I asked them to help me find it and close it. Obviously I never used the '2nd account' so I am confused as to why we cant just close it. Anyhow they just keep informing me they are reviewing this and will get back to me.

Resolvido

kr380000

Estatísticas de Reclamações

Resolvido 12

Valor médio $ 5,227

Duração média da reclamação 12 dias

Resposta média 2 dias

Avalie este cassino

Compartilhe suas opiniões com outros jogadores. Seja o primeiro a avaliar este bônus!

Avaliação do jogador

7/10 ● 83 revisões

Principais avaliações de nossos jogadores

mustgambol

há 11 anos

6/10

Straight forward casino. Good support and fast payments. If all you're looking for is a nice and safe online casino, this is a good choice.

An online casino like any other, don't expect to be blown away.

Grym69

há 11 anos

9/10

Nice casino

yapro

há 11 anos

9/10

Another one great casino reviews, i am writing this one right after thrills casino review, and this is really pleasure to review such casinos , because you simply does not need do anything, just describe a bit about your experience, and everyone will understand that this casino is great.

First of all, vera john casino has unique levels and experience system, even for just login on site everyday i can get some points, which then change to free spin. For everything you do in the casino, you get points, which can then be redeemed on shop for freespins, free cash, deposit bonuses. I love such things with casino, because it is much more interesting than usual cashback promotions, or comp points. Here we have levels, points not only for wagering, and good prizes for it. In short, casino reward players for their loyalty, and this is perfect scenario how casino should work, great job.

So far i made only 2-3 deposits in this casino, because not the best times for me, and also i did not win at this casino with my recent deposits, last withdrawal was from first deposit, in times when they have no such nice points or levels, and even these times they pay me without 12 hours without asking documents, by the way my wins come from dead or alive slot, not the best feature, but bring me to 200$ withdrawal.
I rate vera john casino with nine star, this is amazing and safe casino, and i will not fear to say that it is one of the best online casino, with only few little minuses. Can't rate 10, but they of course getting 9. In short, casino with good 24/7 support, bunch of bonuses, interesting loyalty things, and fast withdrawals. Is there anything you need more? For me this is good example of how casino should work in 2014.

Nelsloca

há 11 anos

10/10

Alright let's start! Vera&john in one word amazing! it was my first ever casino where i deposit and played! they are great, sometimes you get your withdraw in 20 minutes on skrill! super support! they even have a dutch support!:) Called; Gerben;) i'm a big fan of him hehe:)

Well they don't send so much promotions but i totally understand that because they have a coinshop where you can buy spins,bonuses etc etc. whenever you want! and the system with the avatars is awesome! i never saw it before! much much better than the boring loyalty points where you need a lot of points to get some Euro's!

The higher level you get the more promo's you receive! Of course you always get some free spins if there is an new game launched:) and the big thing is sometimes if i get an promotion, and i need to deposit like €20 i deposit 2X €10, but it's not valid then, of course i feel sadly then but i ask on live chat, and within 10-20 minutes my spins are ready because they always treating there players well! and make pretty much exceptions! today they have also launched Microgaming games! totally awesome! a big list of games they offer now! and there mobile casino is also awesome! it's one of the most user friendly mobile casino's i know! just amazing! and they even have there live casino! wonderful, so in one word Vera&john is just great,fast great support! and i can chat in my own language (dutch) Awesome! so vera&john keep up the good work!

nothing vera&john is awesome!

Tweeksta

há 11 anos

10/10

Vera john casino is one of my favourite casinos coz it has Netent games which I love. They are powered by at least 9 other software providers so there are plenty of games to choose from. I also love this casino because it is the 1st casino that I cashed out at. The withdrawal process was quick in that I got the money in my account 2 days after I requested it. The request was made during the weekend so I'm presuming it would have been faster had it not been.

The casino awards players coins which they can redeem at the shop for free spins and cash. Coins are earned every time u wager on games and by doing other simple tasks like logging in everyday, rating a game, inviting friends to the casino, depositing etc. You can get 10 free spins on Starburst for 70 coins so if u login everyday for a week, you can claim the spins with 7 logins coz u get awarded 10 coins for every login. I have made use of this on many occasions. You also get rewarded free cash bonuses and/or spins for every badge that you get. These badges are rewarded when you complete a certain amount of levels. All up there are 50 levels to complete and 9 badges to get.

Another great thing about Vera john casino is that it has tournaments running everyday with prize pools worth up to £1000. Maybe more. I entered a tournament game for the 1st time a while back and won £10. The prize pool was £500 with 20 winners and I was the lucky 20th player in a tournament. It's not hard to place a win in these tournaments coz the players are only from Vera john casino and there can be up to 50 or maybe more winners in a tournament so you got a better chance of winning sum cash then at other sites.

Apart from the email and phone support they also have live chat which are very helpful and their email support is great in that you will get a reply within a few hrs max.

I have never been given free spins at this site, instead they will offer you free spins for as little as 10 coins which you only need to login to get.

The min deposit at this casino is£10 so its not bad for players like me who are social gamblers.

The only thing i don't like about vera john is that i can only play using the pound and not my currency of aud

sonofkung

há 11 anos

Well, I said I'd some back when I won something and made a withdrawal, so here I am to finish the review.

Everything went very smoothly, they processed the visa request in about 4 hours and then it took another 4 days to reach my account. So that's the last box ticked !

One thing I forgot to mention in my review, which is pretty unique is their guaranteed winnings promotion : if none of their players wins 5,000 euros in any given day, they top up the nearest win to make sure someone gets 5000, and every month, if no one has a win of at least 50,000 they'll top up the nearest win again.

Really great people, would recommend highly.

bogdangy

há 11 anos

I created my account via Askgamblers to receive the 100% deposit bonus, I made a deposit of 10 euro and I received another 10 euro bonus with 40 times wagering requirements! I was very happy about their website,I like it very much,it contains all the information that you need and also it has a lot of games,especially slot games!

I decided to play the slot Creature from the Black Lagoon because I didn’t played it so far and I was very interested to see if it’s a good slot and if it pays well! Also they have table games and instant games but I don’t like so much this kind of games and I played only slots here,at this casino!

I played about 35 minutes the slot Creature from the Black Lagoon but unfortunately I didn’t managed to complete the wagering requirements and withdraw something but I had a lot of fun at this casino and I am very sure I will come back for more fun!
They have a lot of payment methods but I am using very often Paysafecard and Skrill because its more comfortable !Also I like very much their support team ,they have e-mail support,phone support and the most important,live chat!

Another important feature of this casino is that they have a mobile version where you can play popular games like Gonzos Quest,Jack Hammer and Roulette or Blackjack!

I want to rate this casino from my own experience and about the welcome bonus I can say that is almost perfect,100% up to 100 euro,but the wagering requirements, 40x, are a little bit high in my opinion and I will give only an 8!For their nice games I will give a 9,another 9 for the payment methods,10 for the professional support team and 9 for the website and mobile version of the casino!

katemak

há 11 anos

Vera and John casino another one of my favorites Netent gaming casinos. I did registered there 1 month ago when they were offering 10 free spins no deposit needed and if you refer a friend just to sign up you get extra coins from them, which you can buy free spins or credits from your coins in the shop. So I did that and then I got 20 free spins on Staruburst 10 from the sign up and 10 from the referral. From those free spins I won 4.50 euros what is was enough to play a bit Starburst my favorite slot.

Even if you have 1 euro and just a bit of luck you can win some modest winnings. And I was playing maybe 20 minutes when my balance reached till 13 euros but after that I raised the bet to 1 euro a bet and lost it all.

So yesterday when I logged in i had again some coins from last time and again I bought 10 free spins on Starburst, but then I decided to deposit. When I deposit I used the welcome bonus of 100% match and used that Starburst slot and wow I won 3.45 euros so I was playing with 43.50 euros. Because my balance was solid to play switched the game and start playing Gonzo's Quest, hmm but he did let me down again. From all that I had in my account I finished with zero, I was disappointed because there very plenty and I mean really plenty empty spins, during the game I was hoping if I am losing that much I will play a little bit so I will get something big, but that didn't happened.

I was disappointed because while I was playing Gonzos Quest I managed to get 4 times free falls but I only got around 10 euros, and that is very, very small sum of that game I had so far. Well maybe I should changed the game on time, maybe. Although I lost it all I like this casino so I will deposit again in the future.

sonofkung

há 12 anos

I stumbled across Vera and John casino a few months back when one of my regular hangouts (nextcasino) kept throwing server errors when attempting to deposit using paysafecard and freezing the funds for an hour every time. Was looking for a site that had Netent games and was fairly highly rated here at AskGamblers

This turned out to be a lucky stumble indeed !Vera and John has become my favourite online casino, and though I occasionally play a few other places, there doesn't seem much reason to any more.

So, here's what's so cool about it :

First impressions and visual layout is lovely – really happy colours and easy to get to any game you want to play.The kind of language they use is, like real people !

Another hugely impressive point is that right there on the home screen they have a link where you can block yourself out of the casino for hours / weeks / months, or if you lose a certain amount or play too much in a specified time period. I've never seen that option so obvious before.I mean, it probably doesn't make sense from a financial perspective for them.But damn, it's The Right Thing To Do.

The amount of games is fantastic, they have all my favourites like Reel Rush, Energoonz, Jack Hammer.I'm not sure if this is possible (are all the NetEnt slots from different casinos linked centrally ?) but I seem to win a lot more at this site.On a few occasions now I've turned 10 or 20 into 500, and I always get a good few hours entertainment at least out of my small deposits. Still no luck on the Sheriff Gaming slots, but I think they're just weird.

The welcome bonus seems pretty standard, but they are also really good at throwing you free spins every now and then, and they have a cool coins system where you can buy free spins or credits with the points (coins) you collect.Bonuses aren't huge, but they are fair, it feels like you have an honest chance of winning with them. Not like at some other sites which give huge bonuses and then fix it so you can't win.

There's a slightly wacky achievement system, bit like an MMO, which is OK if you like that kind of thing.Would be more interesting if it gave some kind of financial rewards.

Another aspect which seems unique for these NetEnt related sites is they have live chat – actually helpful real people 24 hours a day (Casinoluck, Nextcasino and Noxwin should take note !)

They really do seem “on your side”. I messed up claiming a bonus the other day from not understanding the terms properly and they were kind enough to credit it anyway !

So, all this is why vera john is my favourite place to play at the moment (and I've played in a lot of places over the last 10 years), and why I decided to write this review.

Not made a cash out yet – when I hit my first grand I'll come back here and report !
Really very highly recommended, an outfit this good deserves checking out :)

Adebisi213

há 12 anos

About a year ago I've signed up with Vera & John. They have a nice selection of games which appealed to me, and I've seen them getting mentioned in some forums. Never did I see any complaints, so I thought why not give them a try.

They offer a nice 100% welcome bonus. The wagering requirements are high though with 40x wagering the bonus. So I decided to only deposit 50 euros in the beginning, because I couldn't be bothered wagering 4k to finally withdraw if I had a nice hit.

So 50 euros in and 100 euros to play with and there I went playing Jack and the Beanstalk. NetEnt's slot with a famous theme. I played 0.40 bets and had the three scatters after 20 spins I believe. The bonus round is where you can win big. After getting three keys very fast, the first feature was unlocked.

I had about five spins left before the second feature unlocked. Had a few nice wins in the meanwhile of 50x, 40x and 25x bet. During my last spin I finally had the last feature unlocked but for nothing unfortunately. Overall I had won like 60 euros from that free spins session.

I then moved on playing Starburst…a low variance slot basically. After playing like 2 hours and winning nothing, nor losing nothing really…my balance was staying in balance with little wins. I played 1 euro bets btw.

So after a while this slot started picking up and I got the 3 stars a two times in the middle, which I only learned later that it was really hard to get. First time it didn't pay really huge prices since the lowest symbols were connected to it. Second time it was a huge hit though with Bars and sevens. It was more than 500x my bet.

I continued playing Starburst and had another few 200x bet. This slot can be marvelous if hits keep coming. After I had a balance of like 1100 euros, I've decided to move on and try Mega Fortune, Jack Hammer II and Robin Hood. The three of them cost me 300 euros with no significant wins.

However I did reach my wagering requirements and had a nice profit. However I continued to play on Golden Shamrock, which paid off cause I had three wilds in the middle and a high paying symbol good for around 400 my bet. Overall I cashed out 1150 euros.

They paid me 2 days after I verified my documents, but they pay even quicker once they are verified. I would recommend playing there…nice games (Multiple software providers), good customer service, decent withdrawal time. 7.5/10 Rating!