Marcar tudo como lido

Configurações

Novidades Promoções Notificações
Novidades Promoções Notificações

Marcar tudo como lido

Configurações

Novidades Promoções Notificações
Novidades Promoções Notificações
Melhores
section image
section image

Restrito

Cassino PlayAmo restrito em seu país, por favor, tente esse outro:

Richard Casino
8.7 /10 88
PowerUp Casino
8.2 /10 32
Boomerang-bet.io Casino
7.8 /10
BetNFlix Casino
7.5 /10 24

Cassino PlayAmo

Nossa classificação CasinoRank
6.4/10
CasinoRank
Classificação dos jogadores 327 Avaliações
Tempo de resposta às reclamações 109 Reclamações
2 dias média 109 Reclamações
O que gostamos
  • Disponível para celular e desktop
  • Permite apostas em moedas convencionais e criptomoedas
  • Grande variedade de caça-níqueis
  • Criptografia SSL
  • Imparcialidade comprovada
O que não gostamos
  • Suporte telefônico indisponível
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino PlayAmo

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.playamo.com/pt
Estabelecido em
2016
Licenças
Curacao
Empresa
Programa de Afiliados
Idiomas
Inglês, Russo, Alemão, Norueguês, Finlandês, Polonês, Francês, Português, Espanhol, Tcheco
Tipo de Cassino
Jogo Instantâneo, Celular, Crypto Casino

O Cassino PlayAmo é uma marca que tem como objetivo oferecer jogos de alta qualidade para jogadores ao redor do mundo. O site do cassino tem uma vasta seleção de caça-níqueis online desenvolvidos por algumas das melhores fornecedoras de software do setor de iGaming, como NetEnt, Play’n GO, Microgaming, Booming Games, Amatic Industries, Endorphina, Betsoft, entre outras. É possível jogar caça-níqueis valendo dinheiro em moedas convencionais e criptomoedas (Bitcoin, Dogecoin e Ethereum). Além disso, o site também tem jogos ao vivo com crupiês reais e está disponível em diversas línguas, como português. O Cassino PlayAmo é licenciado e regulado pelas leis de Curaçao e faz parte do programa de afiliados PlayAmo Partners.

Países e territórios restritos

No momento, o cassino não aceita jogadores de alguns países. A lista completa de países e territórios restritos pode ser consultada na seção “Mais detalhes do cassino”

Jogos virtuais

Os jogadores vão encontrar no Cassino PlayAmo os caça-níqueis mais populares desenvolvidos pelas melhores fornecedoras de software do setor de iGaming. Isso inclui alguns dos famosos jogos da Play’n GO, como Wild Blood e Wizard of Gems. No site do cassino também estão disponíveis jogos da Microgaming, como Mega Moolah, 5 Reel Drive e Avalon

Embora os caça-níqueis sejam a maioria, o site também disponibiliza outros famosos jogos de cassino. A seção de Roleta é particularmente diversa e conta inúmeras tipos — europeia, arábica, americana e francesa. Blackjack, Pôquer (Caribbean, Deuces Wild, Texas Hold’Em e muito mais) e Bacará são outras opções oferecidas no Cassino PlayAmo.

Jogos ao vivo

Para quem procura por uma experiência mais realística, a área de cassino ao vivo da PlayAmo dispõe de muitos jogos com crupiês reais. Nela, os jogadores podem escolher entre opções ao vivo de Roleta, Blackjack, Bacará e Pôquer, desenvolvidos por empresas renomadas do mercado, como NetEnt, Evolution Gaming, Pragmatic Play e VivoGaming.

Jogos para celular

O Cassino PlayAmo também pode ser acessado de qualquer lugar por diferentes tipos de dispositivos móveis. Quem deseja experimentar os jogos para celular pode simplesmente entrar no site utilizando smartphones ou tablets. Ou seja, não é necessário baixar nenhum aplicativo, pois a página do cassino mobile é totalmente integrada com a versão para desktop. 

Suporte

Além de oferecer excelentes jogos online, outra prioridade do Cassino PlayAmo é disponibilizar um serviço eficaz de atendimento ao cliente. E, de fato, essa é uma das grandes características do cassino. Os jogadores podem entrar em contato por meio do suporte via chat online, que funciona 24 horas todos os dias da semana. Entretanto, a opção está disponível em inglês, embora possam ser utilizadas plataformas de tradução. Por e-mail ou pelo formulário também é possível contatar a equipe do cassino. 

Segurança e imparcialidade 

O Cassino PlayAmo utiliza criptografia SSL para garantir segurança aos jogadores a todo o momento. Essa tecnologia está ativa em todas as páginas do site e, dessa forma, assegura que ninguém poderá ler ou decifrar informações confidenciais enviadas ao cassino. 

Além disso, o Cassino PlayAmo oferece jogos de cassino desenvolvidos apenas por fornecedoras de software confiáveis e que foram testados e auditados inúmeras vezes. Isso significa que todos eles utilizam um gerador de números aleatórios e, assim, produzem resultados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino PlayAmo. Saiba mais sobre reclamações.

Mostrar todas as reclamações
Playamo Casino - One successful withdrawal and now cancelled on bigger amount

I am beyond frustrated I am an Australian player and I have gone above and beyond to prove my identity to playamo…. I won $3000 and withdrew that amount and then withdrew $900 via bank transfer they were both processed and all sent to their end (what they said) I successfully got the $900 into my bank and I waited another week or so for the $3000 then I randomly get an email saying I cancelled the withdrawal which I did not.

So then they said I needed to verify my id again and there is a security issue with the L on my identification which is my middle name that’s not printed on my bank card like that but my bank card says My name and I have had a successful withdrawal before with no issue….

Now they have asked me to open a cryptocurrency wallet to have my withdrawal put into instead & apparently once the withdrawal is complete via cryptocurrency my profile will then be deleted!!!?

I am so confused By all this I have done absolutely EVERYTHING to verify my identification and trying to now withdraw $2890 after they let me play through some.

I got that many identifications to prove it’s me & a successful withdrawal into bank and still security says there’s now an issue, not a big surprise they don’t want to give me the larger amount…. When I withdraw the smaller amount the day after and got that not a problem…

Now all these issues for no reason when I have got all my Identification even offered my birth certificate…

I am beyond disappointed and upset with all this.

staus Resolvido
$3000
Playamo Casino - Assistance required: Withdrawal is being cancelled
Hello.
I have only been playing with Online Casinos for a few months.
I tried to cashout at Playamo Casino and after waiting several days, I received an email tonight stating that my cashout has been cancelled! I now have none of that money in my Bank Account or in my Casino Account.
I originally tried to cashout $1502.50 on September 23rd but it was discarded by PlayAmo and the money stayed in my Casino Account. I decided to continue playing. I then tried to cashout $1650.40. On September 28th, after supplying all documentation requested, it was accepted. I received an email stating the money was being sent to my bank. I waited several days for the money to go into my bank account. I contacted the support team but was asked to patiently wait.
On Monday October 4th, whilst still waiting for the money to go into my Bank Account, I decided I would deposit more money into my PlayAmo Account so I could play the slots.
When I logged in, to my surprise, the $1650.40 that I was expecting to be in my Bank Account was put back into my Casino Account.
Even though I was annoyed that it was not deposited into my Bank Account, there was no need to deposit more money as I had a balance of $1,650.40.
After playing and losing about $800, I won a feature.
I then decided that I would cashout my balance of $3102.31.
It "discarded" my first two attempts and finally changed the status to pending.
Tonight, October 6th, I received an email stating my entire balance of $3102.31 has been cancelled.
I feel I have been scammed.
I am concerned that the original withdrawal was deliberately put back into my Casino Account with hopes I would gamble it all away.
I had no intentions of gambling it all.
I won and decided to cashout.
I no longer apply for bonus' when I make deposits as it limits the choice of slots. Therefore the money I play with is purely mine.
Whatever the reason was for the $1650.40 going back into my PlayAmo Account, it was my money to gamble with - win or lose.
Now that I want to withdraw my winnings, they won't pay.
This is my money and I'm very distraught about it.
Any assistance with this matter would be greatly appreciated.
If you need copies of emails or anything else, please contact me.
Thank you.
Kind regards
Leonie
staus Resolvido
$3102.31
Playamo Casino - Casino took 10 days and 4 requests to apply my requested self exclusion

On April 13/21 I sent an email to Playamo Customer Support requesting that they close my account permanently as I was choosing to Self-Exclude myself from their website indefinitely.


According to their website, when you set a Self-Exclusion Limit your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active.

Under the terms and conditions it says that setting Self-exclusion lets us know that we need to take all measures to block your access to your account and make sure that you receive no promotional materials. You may also contact our support team at [email protected] and inform us about your decision to stop gambling at the Website for a certain period of time or forever. Self-exclusion means that you will be barred from play at all online casinos under the participating licence.


However this is not what happened to me. Instead of closing my account, Playamo Customer Support sent me back an email saying they were passing my message onto the dedicated team who would contact me.


On Apr 14/21, I received an email from Dana, my Playamo VIP Manager stating she received a message from player support, asking what can I do to help?


I replied to her on Apr 14/21, by forwarding my initial request to Player Support in regards to closing the account and self-excluding indefinitely to her email.


On Apr 16/21, Dana contacted me again to state that she had not heard back from me and she proceeded to offer me promotions and loyalty credits to continue playing on Playamo.com.


I emailed her back Apr 16/21 telling her everything I disliked about gambling on their site. Since I had already asked twice to be self excluded, I figured maybe telling her all my dislikes would get the job done. I was wrong. She just emailed me back on Apr 16/21 trying to convince me to play and even provided a cash bonus to my account to get me back playing.


I sent another email back a couple hours later on Apr 16/21 asking her to do as I requested and close my account and to honour my wishes to self-exclude from their site indefinitely.


I received the next email from Dana on Apr 19/21 stating that she respected my decision but asking me to ‘think one more time’. Then she went on to say what a smart player I am, how I am going to win big and offering me more no deposit cash bonuses, and bonus unofficial weekly cashback. Preying on all my weaknesses as a gambler. I finally said fine I would think about it to put the bonuses in my account.


Then Apr 22/21 I emailed Dana again. Only this time it was to request a refund for the $875 that I had been allowed to deposit into my account since making my first request to be self-excluded on Apr 13/21.


I told her that if my request for self-exclusion had been applied to my account as their policy states it should have immediately been, I would never have been able to deposit and lose another $875.


I received a message back from Dana Apr 22/21 stating she was sorry for my gambling problems, my account was now closed and she would pass my request for a refund on to administration. I would hear from them within 24hrs.


I received an email on Apr 23/21 stating that my account was closed and there would be no refund as it was closed as soon as I said I had a gambling addiction and they said nothing could be done as I did not contact them earlier.


I emailed back and forth with Player Support a few times stating I made earlier attempts and requests to have my account self-excluded... But for some reason they don’t seem to consider those as reason enough to immediately close the account even though that is exactly what their policy states.


I am not sure where to go from here. I can not provide a screen shot of the deposits to my Playamo account (but the casino should be able to provide that) as my account was closed while I was trying to do that.


I have included screen shots of the emails to verify what I am stating. I just want them to reimburse the $875 I was able to spend after they did not immediately disable my account after requesting self-exclusion.

staus Resolvido
$875

Estatísticas de Reclamações

Resolvido 98
Valor médio $ 8,392
Duração média da reclamação 6 dias
Resposta média 2 dias

Avalie este cassino

Compartilhe suas opiniões com outros jogadores. Seja o primeiro a avaliar este bônus!
Uma revisão útil? Registre-se para que sua opinião seja levada em consideração. Log in
Avaliação do jogador
8.1/10 327 revisões

Principais avaliações de nossos jogadores

It’s easy to use and my VIP manager Chloe is great as well, has a large interface of games. I have been using them for a while now and they are easy to deal with

Hello Arsinoner, Thank you for your positive feedback! It's great to know that you enjoy our large selection of games. If you need any assistance or have any questions, don't hesitate to reach out. Enjoy your gaming! Best regards, The Playamo Team

user avatar

Great service, fast withdrawal, good games selection.
Awesome customer service, my VIP manager gets back to me right away with great bonus and very friendly

Hi Energie555, Thank you for sharing your experience! We're delighted to hear you appreciate our fast withdrawals, game selection, and customer service. If you need anything, don't hesitate to reach out to your VIP manager. Best regards, The Playamo Team

user avatar

Very friendly, fast and competent online support.
Very fast payouts. A lot of bonuses. Large selection of games.
I always got fast help when I needed it. The support team and VIP management is really helpful. There are so many other casinos that make promises they don't keep but not at Playamo. I'm a player there for several years and would recommend this casino as the best online casino I've ever experienced.

Dear Sonnenschein, We're thrilled to hear that you enjoy our fast payouts, bonuses, and game selection. It's great to know our support team has been able to assist you quickly and competently. Best wishes, The Playamo Team

user avatar

I’ve been playing at Playamo for years! They’ve got all the latest and best games. But what really makes Playamo stand out from the rest is Their customer service! Which is absolutely amazing! Shout out to the best vip manager in the game Ilona.

There's not a great deal I don't like about Playamo I play here all the time well as much as my funds will let me the down time on the maintenance side of things is a bummer cause it's less time to play. Playamo rocks!

Hi Mattcam1, Thank you for your honest and detailed review! We appreciate both your positive and constructive feedback. We're glad to hear you enjoy our games and excellent customer service, and we'll strive to minimize downtime to improve your experience even more. Best regards, The Playamo Team

user avatar

I have been using Playamo for years now and have always found them the be highly efficient, fast response times for both cash outs and deposits. There was a discrepancy over a large win I had won years ago and even though Playamo were is the right and did only have to pay half the winnings but they gave me the whole $40k.
The VIP TEAM and MANAGERS are just on another level of customer care and experience. I feel part of the family and often chat and it's very rewarding. I ESPECIALLY must mention Stacey and Elly who both were my VIPS.
And have gone well above and beyond their daily call of duty and always make sure I am taken care of every day.
PLAYAMO is the best site I've used and once they get to know you it is even better.
AAA+++ is highly recommended to anyone who wants to play for fun or wants to make large bets. It has the benefits of making some decent bets were as the local RSLs and pubs are limited to one $10 max.

If I had to make a decision on something negative it would be the processing times of some payments both deposit and withdrawal although I haven't had an issue for a long time
All in all, I give it an 8.5/10 and recommend it to others.

Hi NanoTech2813, Thank you for your thoughtful review! Your feedback is invaluable, and we're committed to continually improving our processing times. We're grateful for your loyalty and recommendation. Best regards, The Playamo Team

user avatar

There are a crazy number of games, you can find everything here. Playamo accepts cryptocurrencies(BTC, ETH, etc.), and has deposit bonuses, and free spins, although other casinos give more bonuses like trustdice and bc.

After deposits, if you want to withdraw a small amount of your winnings, the withdrawal speed is very fast, but if you win a lot and want to withdraw a large amount, like $2000, then it is really slow. Waiting, waiting, and still waiting.

Dear jimmy998, Thank you for sharing your experience with us. We're glad you enjoy our game selection and appreciate your feedback on our bonuses and withdrawal process. We continuously strive to improve our services and your comments are invaluable. If you have any further concerns or questions, please don't hesitate to reach out to our support team. Best regards, The Playamo Team

user avatar

I love the games the layouts off the website how easy it is to use the graphics are fantastic and the technical support is courteous and pleasant to use they consider there clients and try to do there utmost best for them I have been with playamo casino for quite a few years now and had no problem with the site.

There's not a great deal I don't like about playamo I play here all the time well as much as my funds will let me the down time on the maintenance side of things is a bummer cause it's less time to play.

Hello, Thank you for your wonderful review! We're delighted to hear that you're enjoying our service, fast withdrawals, and game selection. If you ever need assistance, don't hesitate to reach out to our VIP managers. We appreciate your support! Best regards, The Playamo Team

user avatar

Always great profits and fun! Payments come without problems and very quickly... They have a good number of games and a lot of providers. Keep it up!

There were no problems with them. I had to resend the ID 5 times, but that's not a problem. If I see anything negative, I will update here for sure..

Hello jeremymazin78, Thank you for your positive review! We're thrilled to hear that you're enjoying the games and finding the payouts quick and smooth. We appreciate your patience with the ID verification process. If you encounter any issues, feel free to reach out to our support team. Best regards, The Playamo Team

user avatar

They provide a good selection of games. Also, I play small, so they don't make a problem with my withdrawals when I win. But, I must say, there are not many games paying. So mostly, it's a winless experience.

Their support is somewhat... As a people, they are good, but they can answer slowly. Or, the info can be different if I ask different people. Sometimes it's annoying, but they are polite and friendly as a people.

Hello lindaculture, Thank you for your honest review. We appreciate your feedback and are glad to hear that you enjoy our game selection and have had smooth withdrawals. We apologize for any inconvenience caused by the varying response times and information from our support team. We are continuously working to improve our service and your input helps us do that. Best regards, The Playamo Team

user avatar

Decent selection of games and providers.
Withdrawal timeframes from my experience are usually pretty good.
Casino mobile platform is fairly easy to navigate and in my opinion is quite a comfortable place to relax and have a gamble.

Restrictions like daily, weekly and monthly limits suck big time and only add to the house advantage and lower image of the casino with all the sneaky little tactics they have to gain more and more advantage over the player.
VIP treatment is probably the worst I have experienced in 10 years of online gambling and is very inconvenient due to being opposite time zones and myself having to stay up late (midnight and onwards) for a response from vip manager.
Also I reached I high level of loyalty but, and I’m honestly not/wasn’t surprised.

When it came to receiving loyalty bonus their were issues which in the end cost me the bonus altogether which was a slap in the face and really showed how much Playamo appreciated my continued and frequent loyalty.
Wouldn’t take much for me to move my loyalty elsewhere for a better experience but until I actively seek a better place this will be where I choose to gamble online.
Limits heavily affect my overall rating of Playamo casino(scoffs at casinos with pathetic limits) 😅😁

Hi Yearnz89, Thank you for sharing your experience. We’re glad to hear that you enjoy the selection of games and find our mobile platform comfortable. We understand your concerns regarding the limits, and we continually review our policies to balance responsible gambling with providing a positive gaming experience. Your feedback is valuable and will be taken into account for future improvements. If you have any other thoughts or need assistance, feel free to reach out. Best regards, The Playamo Team

user avatar

Explore nossas análises de especialistas

Confira nossa seleção dos melhores cassinos online e conheça mais cada um deles.