Cassino Cadoola

I cannot leave my first review way after all the problems I had with them. They send emails with bonuses but they don't give it to you when you deposit or if you ask for it even after asking customer «don't» care. The answer I received: «we reserve a right to cancel the availability of a bonus at any moment». And that for no reason. Also, withdrawals are longer than their competitors. Don't waste time on this site, there's many great casino out there and this one is not one of them.

Ok casino. Fair welcome bonuses. Good support from kind and professional agents. Variety of games available. Overall it seems like an honest casino but still need improvement.

I like interface, and gaming experience.
Live chat in always there, much of bonuses on deposits and etc.
Also i need that Latvian players dont have Netent and PlaynGo slots :( its sad

The financial department working time. They only answer once per day, and doesnt matter if u answer them in seconds.
So this is a reason why verification takes much of time.
They should be 24/7 to be the best casinos, where everyone wanted to play in.
Its my first withdrawal, after 200euro losing, but i hope they will come quickly

Fair welcome bonuses. Good support from kind and professional agents. Variety of games available. Overall it seems like an honest casino but still need improvement.

Max withdrawal is 750$ CAD and takes much time to get in your bank account compare to other premium casinos. Systems and website are buggy, as an example, withdrawal confirmation email is empty, some pages have error messages. Reward program is not really generous.

Withdrew more than a deposit

Casino could be better. Convenient (especially from the phone), without unnecessary garbage, constant chat support, bonuses. But the minuses spoil everything.

If anything, I'm sorry, I wrote with the help of a translator.

If a casino withdraws money and verification takes more than 12 hours, this is a bad casino!

But this! Withdrawal and verification takes 3 days !!! The first withdrawal of money is 6 days, because you wait 3 days for refusal to withdraw a request for verification, and then you wait for another 3 days for verification.

Do you know what's the funniest thing? The maximum withdrawal at a time 500 EUR. Despite the fact that they receive much more deposit, even a welcome bonus of up to 500 Euros, which means that the casino hopes only to get money, but not give it away!

If you make a deposit of 500 Euro and raised it to 2500 Euro, you will wait 15 days for withdrawal !!! But as practice shows, players all lose before the first payout! This is psychology! And the casino only counts on this, to breed its customers !!! Yes, they write that they can no longer withdraw due to the payment system, etc., then there is an iron argument, why then I can not put a lot of applications for withdrawal of 500 euros? So as not to lose the whole win? What would he not shine on my balance sheet?

And I do not understand. Why ask for verification if I have not played for bonuses? Only at your own expense. Want to sell my documents?

Cadoola Casino is friendly to those who do not speak English very well, instructions are easy to understand and no need to translate (since there is no choice to translate to Chinese). They have a guide about bonus terms I can check out when I need to clarify info about my winnings from slots.

They do not have Chinese or give players like myself choice to change the language of the website, please make this happen. It is still hard for me to understand everything in English since it's not my first language. I thank you!

The site’s layout is fresh & modern. I like the colors & the brightness. The site (software) also functions fine, no problem with that. They have Trustly deposit which also worked, unlike Visa. This is better than Black Diamond Casino, so had to give 2 stars...

You can deposit as much as you want, but you can only withdraw 500 euros at a time, with a long pending time. They promise to get it sorted in max 3 business days; for me, it didn’t work that way. After 3 business days I started asking after my withdrawal; only then. I think the whole process was initiated. Well, finally I received it, after like 5 business days. Visa deposit was problematic; it seems to me my first Visa deposit disappeared somewhere, at least for a few days before it was refunded, or maybe for good. Can’t be sure about that (I have so much Visa traffic).

It is very problematic & dangerous that you cannot set ANY limits for yourself. No deposit limits whatsoever. It takes a long time waiting for your withdrawal of max 500 euros; meanwhile, you can cancel it at any time. They just want you to play & lose there as much money as possible. Luckily, in the end, I was at least able to exclude myself :D
There are many safer places & more reliable sites to play in.

Casino looked fine and I wanted to try it out. I saw the AG coin offer. When I clicked in, it said that it was just for the first 100 players, so I contacted the live chat to check if its still active. The chat host, told me that he couldn't see if its still active before I opened an account. I told him that I was not interested if I didn't get the bonus, and then I told me that he could credit me the bonus manually if campaign already had reached 100 players. Therefor I opened an account.

Problem was that when I contacted the live chat again ( directly after opening the account) they wouldn't give it to me. First they said that the campaign had reached 100 players, and was no longer available. When I said that I was told that I would get it anyway, I was told that live chat couldn't do it. After a little while I was told I could contact support by e-mail. They coudnt do anything. First I was told that it was only the administration that could credit bonuses manually. When I asked to get in contact with the administration, they just answered 2 or 3 times that I wouldn't get the bonus, without answering my question about getting in contact with administration. The last mail, they just told me that its impossible to get in contact with administration. I strongly recommend you to not even consider opening an account on this site,

Nice game selection at cadoola and nice site design. Don't expect to cashout your bonus to avoid disappointment. Other than that no major complaints here.

Cadoola is a very good casino and it looks like most of the AG coin casinos are pretty good to be fair. I like AG and always refer to it before trying new casinos and the AG coin is serving as a stamp of confidence for me right now. They have all the info on issues with so many casinos and the coin is a good idea that works.

No bad reports about Cadoola apart from a couple of tricky registration issues. When try to register sometime didn't got any email for signup and its really upsetting.