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Cassino Bob

Nossa classificação CasinoRank
7.5/10
CasinoRank
Classificação dos jogadores 240 Avaliações
Tempo de resposta às reclamações 23 Reclamações
1 dia média 23 Reclamações
O que gostamos
  • Prazos de retirada de 0 a 2 hora
  • Vários métodos de retirada
  • Disponível para celular
O que não gostamos
  • Número limitado de jogos de mesa
  • Suporte via chat online indisponível em português
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Cassino Bob

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://www.bobcasino.com/pt
Estabelecido em
2017
Licenças
Malta Gaming Authority
Programa de Afiliados
Idiomas
Inglês, Finlandês, Alemão, Norueguês, Polonês, Português, Espanhol, Francês, Russo, Japonês, Chinês
Tipo de Cassino
Jogo Instantâneo, Celular

O Cassino Bob é um cassino online com jogos desenvolvidos pela NetEnt, Playson, Betsoft, Endorphina, Yggdrasil, entre outras empresas. Os jogadores têm acesso instantâneo a todos os jogos direto em um navegador ou por meio do cassino para celular do Cassino Bob. O site aceita transações em moedas convencionais e também aceita bitcoins, além de estar disponível em vários idiomas. O Cassino Bob é licenciado e regulado pela Autoridade de Jogos de Malta (Malta Gaming Authority).

Países e territórios restritos

Ao criar uma conta no Cassino Bob, algumas restrições devem ser observadas. A lista completa pode ser acessada em "Mais detalhes do cassino".

Jogos virtuais

O Cassino Bob tem uma vasta seleção de caça-níqueis de vídeo e os jogadores podem escolher entre títulos produzidos pela NetEnt, NextGen Gaming, Betsoft e outras reconhecidas desenvolvedoras de jogos. Os jogos podem ser categorizados por fornecedor ou encontrados por meio do mecanismo de busca. Entre os mais populares do cassino estão os caça-níqueis Starburst, Aloha! Cluster Pays, Fruit WarpCreature from the Black Lagoon.

Para aqueles que preferem jogos de mesa, o site oferece opções de Blackjack e Roleta, como a Roleta francesa e o Blackjack europeu. Há também uma seleção de vídeo pôquer que inclui: Joker Poker, Five Draw Poker, entre outros.

Jogos ao vivo

Os jogos ao vivo no Cassino Bob são desenvolvidos pela Evolution Gaming e estão disponíveis com um crupiê real 24 horas por dia. Isso inclui Roleta, Pôquer de três cartas e Blackjack, por exemplo.

Jogos para celular

O Cassino Bob também oferece jogos para celular totalmente otimizados.Isso significa que eles podem ser acessados de um navegador de celular usando smartphone e tablet.

Suporte

Os jogadores que precisarem de assistência podem usar o suporte via chat online do cassino, aberto 24 horas por dia, 7 dias por semana. No entanto, o recurso não está disponível em português. Outras formas de suporte incluem um formulário de contato online.

Segurança e imparcialidade

O Cassino Bob adota a criptografia SSL para garantir que informações pessoais e financeiras dos jogadores sejam mantidas em segurança em todos os momentos.

Um gerador de números aleatórios também é utilizado para garantir segurança aos jogadores e resutados imparciais.

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Bob. Saiba mais sobre reclamações.

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Bob Casino - Waiting for weeks on a Max Quest Tournament prices
Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A
staus Resolvido
€320
Bob Casino - Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

staus Resolvido
Bob Casino - Self Exclusion issues
Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.
staus Resolvido
€1850

Estatísticas de Reclamações

Resolvido 22
Valor médio $ 56,897
Duração média da reclamação 6 dias
Resposta média 1 dia

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Avaliação do jogador
8.4/10 240 revisões

Principais avaliações de nossos jogadores

I've been playing here for a few months now and i really like the variety of games available. The Fruit Warp Slot is my favorite game to play and i made some good wins here.

The only downside is that withdrawal took several hours. I thought i'd never get them but i contacted the customer support and all went well after 9 hours.

There is nothing to like as this is a scam casino. They take the deposit and never show up on account. They don't have the deadline to solve your questions so they can take lifetime to reply with same answers that they are checking.

Never deposit any money to this casino.
It is a fake casino. I deposited my money to this and money got deducted but never showed up on my account. They kept saying from 1 month that they are still investigating the issue but they never returned the money or showed up on my account. It's a big scam . Please don't fall for it.

Hello Vishrocks, We’re sorry to hear about your experience. We notice that this isn’t the first complaint you’ve had. Have you reached out to our support team directly regarding this issue? We would like to review your situation and see if we can assist. Please contact our support team so we can look into this further and work towards a resolution. Best regards, The Bob Casino Team

user avatar

Awesome casino, it's one of the best in my opinion. Never had any big issues with it. The staff is efficient especially Ilona who's always helpful and really takes care of her players. Good customer service, very fast withdrawals, great winnings!! You must try it!! Keep up the good work!!

The only thing missing is a customer service by phone. You can only speak to an agent by the chat. It would be nice to talk to someone since sometimes it takes time to explain your request by writing

Hello Cynal, Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your experience with us, and we appreciate your kind words about Ilona and our team. We’re always striving to improve and your suggestion about adding phone support is valuable. We’ll take it into consideration as we continue to enhance our services. If you need any further assistance or have more feedback, feel free to reach out to us. Best regards, The Playamo Team

user avatar

Everything works fine, never had any problems with them. The site is visually beautiful and easy to use - it will be easy for a beginner to understand. There is a good selection of popular games to choose from.

I would like the Withdrawal of winnings to be faster, as it takes a lot of time. Also, I would like to see more bonuses, then it would be more interesting here.

Hello debbiwilde85, Thank you for your fantastic review! We’re glad to hear you find our site visually appealing and user-friendly, and that you appreciate our game selection. We understand your concerns about withdrawal times and bonuses. Please be assured that we are constantly working to improve our services, and your feedback is invaluable. We’ll take your suggestions into account as we strive to enhance your experience. If you have any other comments or need assistance, don’t hesitate to reach out. Best regards, The Playamo Team

user avatar

The only thing good about this casino was my VIP manager Olivia she was so attentive always gave me free spins extremely understanding and always has like awesome emails sent unexpectedly. She is pretty much the only thing I Like About Bob Casino unfortunately I've been playing here for a long long time and I never won until recently so that's a fortunate thing the unfortunate part will go in what I dislike about this casino.

So to continue very poorly managed customer service unable to verify and confirm accounts cancels your withdrawal every time there's a question they need answered then you fall on the bottom of the queue which then could take hours on end before you actually get some type of resolution but even then it never actually does get resolved.
I've recently won a little bit and I went to withdraw and all I have been given is a load of crap about a debit card that didn't have my name on it that they needed proof of but I never even used it I used it once and it was like months ago and that wasn't even the card I deposited with so that was the reason for not proceeding with my withdrawal and they wouldn't proceed without so I had to like dig out some stupid form with the card name and the card number and whatever and still I'm still waiting.
I will not be recommending this casino to anybody although the interface is nice and Olivia is awesome this doesn't weigh enough for me to continue playing here.

Hello cjb30, Thank you for taking the time to share your feedback. We’re glad to hear that Olivia made a positive impact on your experience with our VIP services. We understand how frustrating this situation must be, and we will review your case to ensure that such issues are addressed promptly. Please contact our support team directly if you need any further assistance. Thank you for your patience and for giving us the opportunity to resolve this matter. Best regards, The Bob Casino Team

user avatar

Nice games, huge wins. I can trust this casino. Fantastic range of games to play including slots, table games and live casino. Healthy range of promotions including 10 free spins without having to deposit. Fun and engaging website that is available in five different languages.

Hello Ladylena, Thank you for your wonderful review! We’re thrilled to hear that you’re enjoying our diverse range of games and promotions. It’s great to know that you trust us and find our website engaging and user-friendly. If you ever need any assistance or have any suggestions for us, please don’t hesitate to reach out. Happy gaming! Best regards, The Bob Casino Team

user avatar

The site has the popular casino titles that I'm familiar with so thats one good thing. Their calendar bonus is also a common offer but I'm still excited to check it out along with their regular tournaments.

It looks outdated. I had to second think signing up on the site because I play in other online cainos with modern graphics than this. But I did register and the games are not that bad. It also loads the usual amount so I'll play slot games here.

Hello Proulxmonique, Thank you for sharing your thoughts with us. We’re glad to hear that you find our selection of popular casino titles and calendar bonuses appealing. Happy gaming! Best regards, The Playamo Team

user avatar

Bob casino was one of the first 5 casinos released by the N1 group. It has really amazing to see how a casino has managed to keep its reputation over the years in a industry where new casinos are released every week. To begin with Bob casino has a great design and layout. You can sign up and fill up your profile in under a minute and get going. The casino lets you choose a currency on signing up and if you are not happy with your choice you can change your playing currency on any deposit. The currencies offered are Eur, USD, NOK, CAD, RUB, PLN and NZD. The casino has many payment methods for every currency and the minimum amount for deposit and cash out are €20 and €30 respectively.

The casino has 60 slot providers that come together to give you more than 60 slots. The casino updates its site with new slots as they are released. Some of the names that are part of the casino catalogue are Play’Ngo, Red Tiger, Pragmatic Play, Betsoft, BTG, ELK, Gamomat, Netent, Push gaming and many more new and old providers. The casino also has more than 250 live and table games in their lobby. These include baccarat, blackjack, various roulette tables, poker and many other table games.

The casino has a welcome package up to €500 that runs across three deposits. First deposit bonus is a 100% up to €100 and second and third 50% deposit up to €200. You need to wager the bonus 40 times the bonus money in 14 days and the maximum bet allowed is €5 while being on bonus. The list of restricted games is a bit longer to my liking. To claim any bonus your deposit should be at least €20 or else your deposit will not qualify for a bonus.

The casino has a great support staff that is available 24x7 to help and guide you. Verification can be done by uploading your documents in verification tab and it takes under 24 hours to get verified if you provide correct documents. The casino processes withdrawals in under 4 hours which is great.

Hello Blackjax, Thank you for your detailed review! We’re thrilled to hear that you appreciate the design, game selection, and support at Bob Casino. If you have any more suggestions or need assistance, please don’t hesitate to reach out. Best regards, The Bob Casino Team

user avatar

As I like aesthetic a lot, so I like casinos which maintain a good design. It has slightly retro "oh, la playa" atmosphere and nice green colors, which is comfortable for my sick old eyes, hahaha)) Also they have huge assortment of game products, I did enjoy them. They have top slots from top providers, that's true. Highly recommend.

They have not very fast withdrawal, so you should be ready to wait a little. They respond not very fast and they doesn't answer questions properly. Thanks to god, my questions weren't of big importance, but still could be faster.

Hello Olena, Thank you for your kind words and for appreciating the design and game selection at Bob Casino! We’re delighted to hear that our aesthetic and variety of games meet your expectations. If you have any more feedback or need assistance, please feel free to reach out. Best regards, The Bob Casino Team

user avatar

It looks pretty on the mobile, it has a nice simple interface and a charming personality. I like casinos with characters like here you can see funny Bob guy. And they have a Malta license which is pretty reassuring. They have a lot of high-class games.

I did lagging here, so I would advise you not to hurry up. The game can lag as well as withdrawal. Though, you'll get your money anyway, so that's good.

Hello Sanedgaf, Thank you for your feedback and for appreciating the design and character of our mobile interface! We’re glad you find our game selection impressive and reassuring. We’re sorry to hear about the lagging issues you experienced. We’re continuously working on improving the performance of our site to provide a smoother experience. Your feedback is valuable and will help us in this process. If you have any further concerns or need assistance, please don't hesitate to contact us. Best regards, The Bob Casino Team

user avatar

Notícias do Cassino Bob

Leia todas as notícias sobre o Cassino Bob, fique ligado nas novidades e bônus exclusivos.

Entre na disputa por €500 e 500 giros extras no Cassino Bob
Promoção Entre na disputa por €500 e 500 giros extras no Cassino Bob

O Cassino Bob está com uma ótima promoção para os jogadores. O Caminho para Eldorado é uma disputa na qual você tem como objetivo de encontrar o tesouro para ganhar uma parte do prêmio de €500 em dinheiro e 500 giros extras todos os dias! Nada mal, concorda? Então, confira o que é necessário para entrar na competição.Em busca do tesouroOuvimos dizer que o Velho Bob sabe onde está o tesouro e ele pode te mostrar o caminho. Um dos melhores cassinos online está com prêmios alucinantes no valor de €500 + 500 giros extras por dia. Você pode escolher quaisquer caça-níqueis online disponíveis no Cassino Bob para jogar e participar da disputa. O objetivo principal é coletar o máximo de pontos que puder para garantir o melhor lugar na tabela de classificação. Como participar da disputa no Cassino BobPara participar da competição, você precisa saber alguns pontos importantes. Em primeiro lugar, é preciso fazer cadastro ou efetuar o login no site do Cassino Bob.Além disso, os jogadores devem clicar na promoção para fazer parte dela e coletar pontos, que seguem o seguinte critério: €1 apostado = 1 ponto na competição. Ou seja, se você apostar €100, receberá 100 pontos.Também é exigido fazer  uma aposta mínima de 0,1 euro. Os pontos acumulados de todos os jogadores serão exibidos na tabela de classificação localizada na página do torneio Caminho para o Eldorado.Por fim, ainda é importante ressaltar que:Os giros extras serão concedidos para o caça-níquel The Dog House Megaways; caso não esteja disponível na sua região, as rodadas serão disponibilizadas para o caça-níquel Aztec Magic Bonanza;Os prêmios em dinheiro serão creditados na conta do jogador com requisito de aposta mínima de 3x, sendo que quaisquer ganhos obtidos deverão ser apostados 5x;O requisito de aposta para os giros extras nos caça-níqueis selecionados deverá ser cumprido em até 14 dias. Como sempre, lembre-se de verificar os termos e condições de uso da promoção na íntegra no site do cassino. Você também pode consultar a nossa avaliação do Cassino Bob para saber mais detalhes sobre o site, incluindo métodos de pagamento disponíveis para jogadores brasileiros e bônus de cassino. 

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